Winery Ambassador: Wine Club, Allocation, Luxury (Wine Jobs: Management & Administration)

Full Time


  Yountville, California

WineTalent is working with several Napa Valley wineries on winery ambassador roles. These roles are with luxury tier brands and are managing a high-touch guest experience at the wineries. These are small production, well respected wineries with a commitment to quality. WineTalent is seeking highly professional winery ambassadors to create memorable guest experiences and cultivate business relationships to create a strong referral program. These roles encompass wine club, allocation, business to business relationships, wine and food program development and marketing. WineTalent would like to discuss the individual opportunities with you. Here is an overview of the requirements of the positions and the job duties:

- The Ambassadors will be responsible for driving new business to the wineries. This will be done by cultivating relationship with local businesses while developing the guest experience.
- An entreprenurial spirit that is poised, elegant and a true hospitality professional.
- Execute a member-centric guest experience when hosting luxury portfolio members and their guests.
- Creating diverse tasting room offerings that cater to the luxury guest.
- Cultivate a strong relationship with current members, trade guests and VIPs.
- Work closely with the hospitality team to create unique and highly enjoyable experiences.
- Increased sales from wine club members and increased membership and retention levels.
- Foster and build on relationships with other businesses within the wine industry that will create continuous referrals and repeat business.
- Maintain reservations, protocols, follow-ups, standards, trainings and reporting.

- Expertise in selling luxury, lifestyle goods.
- Excellent wine knowledge and hospitality experience. WSET and CSW Certifications highly desirable.
- Bachelor's degree in Hotel and Hospitality Management, Communications, Business, Finance or related discipline. Related work expeirence in lieu of a degree will also be considered.
- 5+ years of hospitality experience.
- Knowledge of retail and hospitality software database systems.
- Ability to lift, move and carry wines up to 65 lbs.
- Valid Driver's License and insurability by company.

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