Tasting Room Manager (Wine Jobs: Sales & Marketing)

  Bricoleur Vineyards (http://www.bricoleurvineyards.com)

  Windsor, California

Bricoleur Vineyards has an opening for a talented, experienced Manager of our Hospitality / Tasting Room to join our Bricoleur Vineyards team.  At Bricoleur we believe in sustainable farming from our estate gardens, fresh local & sustainable food, fine wine and exceptional food pairing, family enterprise, and supporting community. The Manager of Hospitality / Tasting Room is a dynamic role that will have multiple sales management, sales, and marketing opportunities with the with the goal of building the Bricoleur brand and growing a successful Company. The Sales & Hospitality Ambassadors for Bricoleur Vineyards assist in all aspect of the guest experience, including conducting tours of various sizes, holding wine & food tastings, providing wine education, and completing retail sales of wine & gift items. The Tasting Room/Hospitality Staff also assist in special experiences, off site consumer tastings, wine club activities, special events, and any other related tasks which involve direct guest contact.

ESSENTIAL OPERATIONS AND RESPONSIBILITIES: 

−      Possess strong leadership, communication, organization, sales, and relationship skills building positive, professional relationships with co-workers, wine club members and guests.

−      Owns the opening, closing, scheduling, and management of all work duties for the daily hospitality functions in the wine & food tasting room, Pavilion, Bocce Ball and other outdoor locations owning the overall customer Estate experience.

−      Focused on setting the example for and training the Hospitality Ambassadors to ensure a memorable wine & food experience is delivered for all Bricoleur Vineyard guests.

−      Good multi-tasking ability working well under pressure with a tight timeline.

−      Works closely with the Wine Club Manager and Hospitality Ambassadors to promote Wine Club memberships to guests and process club sign-ups.

−      Works closely with the Executive Chef / Culinary team to optimize the daily wine & food pairings ensuring an amazing customer experience.

SUPERVISORY RESPONSIBILITIES: 

Plans the activities of and schedules for all the hospitality and tasting room employees to maximize productivity, deliver amazing customer service while optimizing labor costs. Hires, trains, disciplines, and when necessary, recommends termination of the hospitality staff according to venue guidelines and policies.

QUALIFICATIONS: 

1.   College degree or equivalent preferred.

2.  Able to handle work in a fast-paced, dynamic environment.

3.  Minimum five to ten years of hospitality or winery tasting room experience

4.  Minimum of 3 years managing a team in a winery or other hospitality venue with similar duties and responsibilities.

5.  Strong computer experience working with a CRM package, Microsoft Word and Excel programs.

 

Attractive Compensation, including Salary, Commissions + Full Benefits.

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