Concierge (Wine Jobs: Management & Administration)


  Repris Wines

  Sonoma, California

The primary focus of this position is to provide an exceptional reservation experience as well as unparalleled concierge service to our Members and guests.

Repris is our estate winery focused on crafting wines from the historic Moon Mountain Vineyard we are grateful to call our home. Our winery includes 18,000 square feet of natural rock caves and 75 acres of organic vineyards on the 286-acre property. All Repris wines are sold directly to our Members and guests who visit the winery.

Our team is dynamic and united by a shared mission. We all bring significant experience, a positive outlook and prior success to the table. We expect no less from you.

•    Provide an exceptional reservation experience for our members and guests; offer informed recommendations and make reservations for members and guests at other peer-set wineries, local restaurants and transportation companies
•    Manage our reservations calendar with impeccable attention to detail
•    Reservation confirmations via phone and email
•    Occasional after-hours event support and off-site pouring assistance
•    Administrative support: order entry, customer follow-up
•    Maintain a professional appearance at all times

•    Thrives in an office environment
•    Unquestionable integrity
•    Service-driven and focused on providing a world-class experience
•    Self-starter, internally driven and motivated. Ambitious and hard-working
•    Outgoing, enthusiastic, team-oriented
•    Detail-oriented with the ability to multi-task
•    Remain calm and serviced based under pressure
•    In-depth knowledge of business systems
•    Weekends, some holidays and evenings required

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