Homebrew and Wine Making Retail Associate (Wine Jobs: Wine Retail & Sommelier)

Description

Ask a Northern Brewer employee what they like most about working here and the answer will be “The people! And the beer!”

As a Retail Store Associate, you will support all customers throughout their visit to the store. You'll assist customers with homebrew questions, troubleshoot issues, and provide recommendations on products and materials. There are full time and part time positions available!

Our employees enjoy one complimentary pint of beer at the end of the day from one of our own tap lines, and 35% off of all our products! Sound like a culture you want to be a part of? Us, too. 

At this time, we are asking Associates to wear masks while working in accordance with our current safety measures. 

Job Description

• Provide customers with prompt and friendly service
• Process and ring up customer purchases, returns, and exchanges
• Respond to customer concerns and answer technical brewing questions via, phone, email, and in person
• Provide support to other retail associates during peak periods or when scheduling conflicts arise, including at alternate store locations
• Prepare items for stocking, receive inventory transfers, and maintain inventory counts
• Be alert to potentially systematic problems that require immediate action and bring them to the attention of the Retail Manager
• Assist with store marketing and promotional events
• Maintain an orderly, clean, and safe work environment (sweeping, mopping, vacuuming, keep isles clear, etc.)
• Assist with other duties as assigned

Qualifications

• Experience delivering dedicated and responsive customer service 
• A high school diploma or GED required; Associates or Bachelor's degree preferred
• BJCP or Cicerone certification strongly preferred
• Three to six months of related experience or training in brewing beer or making wine
• Experience working with, and knowledge of, basic formulas and standard measurements
• Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area, circumference, and volume 

Please Note

Northern Brewer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other characteristic protected by applicable law.