Estate Host - Full or Part Time (Wine Jobs: Vineyards & Cellars )

  Fearless Wines

  Saint Helena, California

Excellent opportunity for a go-getter to join a strong female brand! The opportunity to join a small dynamic team and experience all of the ins and outs of what it takes to create a brand, marketing, winemaking, sales, etc.

Position Reports to: Brand Manager - Morgan Katz

Job Purpose: Promote the Fearless brand by building mutually beneficial relationships throughout Napa Valley. Host appointments/events and manage operations and marketing initiatives for the brand.

Job Duties:
•  Responsible for sales results.
•  Conduct private (appointment only) tours and tastings and educate about our wines.
•  Plan, execute, and analyze winery events.
•  Nurture and grow referral contacts including concierge, drivers, and winery network.

Manage Office Logistics:
•  Coordinate appointments with customers and respond to inquiries via phone and email.
•  Handle special orders timely
•  Respond to customer needs
•  Organize and prioritize responsibilities effectively.
•  Process shipments in Shopify. Monitor allocation member’s expiration dates for credit cards on file and get updated information prior to fall and spring allocation shipments.
•  General office assistance including responding to general email inbox daily and other special social media & marketing projects as needed.
•  Maintain physical inventory of wines, pack orders and restock wine shelves and storage.
•  Complete other responsibilities as assigned.

Skills and Qualifications:
•  Experience: Minimum of 1 year winery experience or equivalent and/or 1 year of retail sales and customer service experience
•  First-hand knowledge, appreciation and passion of fine wine and wine-related topics
•  Ability to speak and communicate effectively with customers
•  Ability to present product, up sell & cross sell
•  Proficient in Microsoft Office, point-of-sale applications, and Zoom
•  Good at taking notes and following through on assigned tasks
•  Ability to work autonomously and independently
•  Ability to write routine emails and correspondence
•  Ability to operate a computer
•  Strong organizational skills; able to manage priorities and workflow

General Items:
1. Think strategically about all aspects of the job.
2. Have an attitude of constant improvement.
3. Display a positive attitude and a "can-do, pitch-in” attitude is essential
4. Be able to lift boxes of wine up to 50 lbs up and down stairs.
5. Ensure completeness and accuracy in all work.
6. Commitment to excellence and high standards.
7. Willing to work hard to make things beautiful and an attention to detail.
8. Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
9. Must maintain a professional appearance.
10. Ability to come up with creative solutions in order to solve problems and improve processes.

Hours and Schedule:
•  Part time or Full time position (option to start as part time and work your way into full time)
•  Availability to work weekends - Fridays, Saturdays, and Sundays are a MUST

How To Apply

Please submit a cover letter & resume in PDF format.

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