Tasting Room Manager (Wine Jobs: Wine Retail & Sommelier)

Full Time

  Rocklands Farm Winery

  Poolesville, Maryland

Report to: General Manager | Wednesday-Sunday appx 38-40hrs/week (most evenings free)

Rocklands Farm Winery is a family-run farm winery located in the Agricultural Reserve of Montgomery County, Maryland. Our mission is to Feed, Nourish and Engage the community by sharing our passion for handcrafted low-intervention wines, pasture-raised meats and our stewardship to the land. Our historic tasting room is open to the public year-round to enjoy our products and the farm experience with friends and family. We are a tight-knit, fast moving team and we are looking to continue to grow and flourish in 2021.

Rocklands Farm Winery is now seeking a full-time Tasting Room Manager. In coordination with our General Manager, the Tasting Room Manager will oversee our largely part-time staff of tasting room and operations associates and be one of the main faces and influencers of Rocklands customer service.

Ideal candidates will have experience managing a team, a passion for small business, small-scale agriculture, and great food, along with a desire and drive to learn about wine and wine production.

Compensation: DOE $50,000-56,000/yr
•  Bonus potential
•  Overtime pay

•  25% Employee Discount
•  Health Insurance employer contribution
•  Further wine education reimbursement

Role & Responsibilities:
•  Carry out day-to-day Tasting Room operations at Rocklands Farm Winery
o Create Excellent Customer Experience
o Manage Part-Time Associate Team
o Wine Sales and Presentation
o Opening/Closing Market (Stocking/Cleaning/Resetting Register/etc) and other SOPs
o Assist customers with meats/meat CSA & market goods purchases
o Other Operational Activities as Needed
•  Specifically on weekends, carry out operations plan, as received by General Manager, and report out accordingly at conclusion of weekend
•  Manage Staff scheduling via Google Calendar
•  Lead or Co-Manage All Tasting Room Operations
o Point Person for Staff, Food Vendors, and On-Site Events (day-of)
•  Point person for managing on-site Cellar Club inquiries and careful management of pickup list and wine storage
•  Make phone calls or emails to Cellar Club members with overdue pickups
•  Manage Rocklands Farm Winery phone system, receiving calls, talking with customers, and returning voicemails as needed
•  Key contributor to maintaining and improving on-site customer experience
•  Maintain a clean customer environment both inside and outside of the tasting room
•  Coordinate on-site rental groups for Corn Crib and other group spaces day-of event
•  Innovative Merchandising of Tasting Room Displays
•  Assist in Training of Part-Time Management
•  Manage/Report Weekly and Monthly Inventory of Wine and Market Goods
•  Attend occasional staff training meetings and / or staff developments events

How To Apply

Please apply with your resume and a short cover letter on why you would like to work at Rocklands Farm Winery.

Follow this button to apply for this job posting

Wine & Restaurant Jobs in the USA. Looking for a job or hiring new employees in the wine & restaurant industry? Wine Jobs USA - The job site for the wine & restaurant industry throughout the US. Find ads for jobs in the wine industry, from winemaking to wine sales jobs.

Employers and Recruiters - Attract the best candidates for your employment opportunities. Post your ads for hospitality and wine industry jobs on winejobsusa.com.

Job Seekers - Find jobs in restaurants and wine including restaurant jobs, winery jobs, wine sales reps, winemakers, Sommelier jobs and more. Job seekers, sign up to receive wine and restaurant job postings by email.