Wine Supervisor (Wine Jobs: Wine Retail & Sommelier)

  Total Wine & More

  Palm Beach Gardens, Florida

About the role

As a store Supervisor, you support the store management team to maintain Total Wine & More’s brand by delivering best-in-class service, selection, and value to our customers. You will oversee cashiers, stock associates, and sales associates, and act as the Manager-on-duty in the absence of a store manager. The store Supervisor is also directly involved in promoting Total Wine & More products and services to our customers and may serve in a team member capacity to support the merchandiser/stock associates and cashiers. You will report to the store management team.

Join us to become an industry expert in a fun and thriving retail company!

You will

• Provide customer service by greeting and establishing a relationship with customers while informing them of our products and services
• Create and foster a sales-focused environment through the development of team members
• Open and close the store
• Help with training and leadership of team members
• Oversee cashier, merchandising, and sales floor activities
• Participate in wine, spirits, and beer training to become familiar with Total Wine & More’s products
• Maintain store safety and cleanliness standards on the sales floor, stock room, lockers, kitchen, bathroom, etc.

What we're looking for

• 21 years of age or older
• Ability to work a full-time schedule as business requires
• Experience using technology applicable to the position and access information necessary to complete daily responsibilities
• 2 years retail sales, customer service or hospitality management experience, to include register transactions, identifying/resolving customer issues, and coaching peers or team
• Strong interpersonal skills with a positive and engaging attitude
• Value collaboration and acting as a team player
• Desire to develop knowledge of product and services
• High school diploma or equivalent preferred

Physical Requirements (with or without accommodations)

• Walk, bend down repeatedly, and be on feet for 8-10 hours a day
• Climb ladders and lift 50 lbs. overhead and repeatedly

We offer

• Paid Time Off (PTO)
• Generous store discounts
• Health care plans (medical, prescription, dental, vision)
• 401(k), HSA, FSA, Pre-tax commuter benefits
• Disability and life insurance coverage
• Paid parental leave
• Pet insurance
• Critical illness and accident insurance
• Discounted home and auto insurance
• College tuition assistance
• Career development, industry knowledge, and wine, spirits, and beer education
• Consumer classes
• & More!

Grow with us!

How To Apply

https://jobs.jobvite.com/totalwine/job/ouy8ofwi

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