Sommelier (Wine Jobs: Wine Retail & Sommelier)

Full Time

  Gold Key|PHR - Hilton Norfolk The Main (http://www.goldkeyphr.com)

  Norfolk, Virginia

The Sommelier will motivate & mentor staff’s wine knowledge, inspire & delight our guests with their wine service and commit themselves to fostering an environment of excellence in food, wine, and service. The Sommelier is responsible for management and oversight of the wine programs for all restaurants, room service and banquets. The Sommelier serves as the “Subject Matter Expert” for all Wine service, inventory purchasing, and education. The Sommelier assists in wine training for Associates and wine menu development. The Sommelier also assists outlet Managers in ensuring all wine product, glassware, and other operating supply par levels are properly maintained.

 

Responsibilities

  1. Works on the dining room floor on all scheduled days to make menu suggestions, recommending wine selections, overseeing service staff, monitoring guest satisfaction and maintaining the flow of wine service throughout the dining rooms.
  2. Recommend and serve wine to all tables with the ability to communicate with Associates and guests that might share different levels of wine knowledge. 
  3. Develop and recommend ideas and suggestion to achieve budgeted wine targeted sales for the whole Division.
  4. Identify, analyses wine cost discrepancies and recommend solutions to achieve budgeted wine cost targeted cost.    
  5. Monitors quality control, consistency, and pour portions of all wine in Restaurant Outlets, Room Service, and Banquets.
  6. Responsible for purchasing and maintaining proper pars for all wine programs in the hotel; including requisitioning product nightly from the purchasing department.
  7. Assists in the development of Wine programs, to include menu development and cellaring programs via the PHR Menu Development Process to ensure outlet concepts remain current with new trends and ideas.
  8. Ensures wine list integrity and system accessibility through regular oversight and audit of lists and inventories in Adaco and Bevinco. 
  9. Assists in layout and product offering of wine storage, cruvinet and refrigeration set up to maximize through put and efficiencies.
  10. Oversees completion of daily checklists to ensure that wine storage areas are clean, organized and in proper working condition. 
  11. Ensures par levels are maintained for all glassware, related tools and supplies, and wine menus.
  12. Actively participates in monthly inventory per company standard and proactively follow up on Bevinco inventory needs and questions.
  13. Ensures compliance of wine inventories and merchandising per company standards and strategic vendor relationships. 
  14. Serves as a property liaison with wine suppliers and representatives.
  15. Provides oversight of wine program product and service delivery through working alongside service staff in all outlets. 
  16. Develop training programs for all F&B Associates in cooperation with Training Manager to improve their knowledge of wine tasting and wine service during daily line ups and weekly wine trainings.
  17. Through the PHR Menu Development Process, creates a progressive Wine Menu program for all outlets. 
  18. Participates in continuing self-study and education to maintain a current level of knowledge and skills. 
  19. Develops and organizes wine dinners, special tastings, Art of Wine and all wine related events.
  20. Works as direct report to the Restaurant Manager and expected to maintain a strong and timely communication on all operation and wine related matter.

Qualifications

  • Associate's degree or equivalent and a minimum of 3 years of experience in the field or related area
  • Level Two Certificate from Court of Master Sommeliers or comparable professional association.
  • Detailed knowledge of wine varietals, regions, wine making practices and innovative industry techniques as well as all product labels on outlet list
  • Experience with understanding list pricing, costs and proper pours
  • Ability to work weekends, evening hours and holidays

Competitive pay based on experience

Benefits offered:

Paid time off
Health insurance
Dental insurance
Other types of insurance
Retirement benefits or accounts

How To Apply

Apply online at https://hourly-goldkeyphr.icims.com/jobs/2911/sommelier---hilton-norfolk-the-main/job?hub=7&mobile=false&width=994&height=500&bga=true&needsRedirect=false&jan1offset=-300&jun1offset=-240

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