Winery Ambassador (Wine Jobs: Vineyards & Cellars )

  Vinoce & Twenty Rows

  Napa, California

Vinoce & Twenty Rows is a family run winery in downtown Napa. In 2001, we became the first working winery to open downtown crafting fine wine from our vineyard in the beautiful Mt. Veeder appellation. We are looking for full-time winery amabassdors to join our small team. As a staff, we focus on providing high end interactions in a relaxed environment. We need a few hard working individuals who share our passion for providing a refined yet casual wine and hospitality experience. This position requires motivation and self awareness with which will come plenty of upward mobility and responsibility. 

Job responsibilities will include:
•  Confidently hosting guests at our tasting room 
•  Performing sales transactions using the E-Cellars POS software platform
•  Reconciliation of cash, which includes opening and closing procedures
•  Restocking and inventory of wine
•  All operational activities associated with running a retail wine business
•  Assisting with hospitality events on and off-site

Candidate Qualifications
•  Outstanding sales skills and must be sales motivated
•  Excellent customer service abilities, able to create a welcoming environment
•  Focused on exceeding guest expectations
•  Strong communications skills in person, in writing and on the telephone
•  Computer literate and proficient in Microsoft Office Applications
•  Strong wine knowledge or interest in fine wines is required
•  Reliable, conscientious and must take initiative
•  2-3 years’ experience in a tasting room, luxury retail or fine dining restaurant environment is required
•  Able to work evenings, weekends and holidays as needed
•  Able to lift up to 50 lbs
•  Valid CA driver’s license
•  Over 21 years of age
•  Works well with others