Tasting Room Manager *Family Winery* (Wine Jobs: Wine Retail & Sommelier)

Job Description:

About Backstage Winery
Nestled in the heart of Napa Valley, Backstage Winery blends the worlds of wine and music to create unforgettable tasting experiences. As a boutique, family-owned winery, we specialize in small-lot, handcrafted wines and offer a VIP-style atmosphere with private tastings, artist-curated wines, and behind-the-scenes hospitality. Our brand is built on quality, creativity, and genuine connection—with both our guests and our community.

About the Role
We’re looking for an experienced Tasting Room Manager to lead our hospitality operations Friday through Sunday and on holiday Mondays. This is a highly visible and guest-facing position perfect for someone who thrives in a fast-paced, story-driven environment and takes pride in delivering exceptional experiences.

Key Responsibilities

Lead the tasting room team and ensure smooth daily operations
Create a warm, elevated, and welcoming environment for all guests
Manage reservations and private group tastings
Train and mentor staff on service standards and wine knowledge
Maintain inventory, point-of-sale, and cleanliness standards
Support wine club sign-ups and direct-to-consumer sales goals

Qualifications

Minimum 4 years of tasting room experience OR 2+ years in a management role
Deep knowledge of wine, especially Napa varietals
Excellent communication and leadership skills
Comfortable with POS systems and winery CRM software (e.g., WineDirect, Tock, etc.)
Passionate about hospitality, teamwork, and storytelling
Perks

Competitive hourly rate: $25-28/hr (depending on past experience) plus wine club commissions and tips
Wine club commissions
Employee wine discounts