Wine Steward (Wine Jobs: Wine Retail & Sommelier)

  Warren James Winery

  Mattoon, Illinois

This position is responsible for ensuring that customers have a positive and memorable experience at Warren James Winery. Wine Steward must have a passion for wine and for learning the details of the wines we produce and our general operations.

Wine Stewards will be greeting customers promptly and courteously; guiding customers to wines they enjoy; setting up and cleaning up daily operations and special events; stocking wine and retail merchandise in the tasting room; accurately performing daily wine inventory and money handling procedures.

Wine Stewards promote the sale of wine and non-wine products sold in the Tasting Room. Describes wines, winemaking techniques, winery history and provides general tourist information.

Responsibilities:

• Excellent people skills; able to project a friendly and helpful manner at all times
• Able to perform quality work efficiently with minimal supervision
• Able to be responsive and flexible at last minute requests
• Greets all visitors to the winery and pours wines for tasting
• Effectively suggests and sells wine to customers
• Assists customers with transporting wine to their vehicles
• Describes wines and winery history to customers
• Answers visitor's questions and able to provide general tourist information
• Open to working on site special events after hours if needed
• Open to working other special events off property when needed
• Handles routine purchasing transactions, which include operating cash register
• Acquires and maintains thorough knowledge of winery and our wines
• Work in a team environment and open to performing other duties as assigned
• May be assigned other tasks or be asked to participate in other activities both on site and off site as needed, may include kitchen duties

Requirements:

• Must be 21
• Able to work a flexible schedule
• High school diploma or equivalent and/or qualified experience required
• Retail experience a plus
• Professional appearance and demeanor
• Able to lift up to 50 pounds
• Must be able to stand, walk, lift and bend for up to 8 hours a day
• Weekends, holidays and evenings required
• Customer Service Experience

Application can be found here.