Wine and Spirits Manager (Wine Jobs: Wine Retail & Sommelier)

Full Time

  Metcalfe's Market

  Madison, Wisconsin

Summary: The Wine and Spirits Manager directs and coordinates activities involved with the sale and purchase of wine and spirits for a Metcalfe’s location and may act as a consultant to other locations. Ensures hiring, training and supervision of the staff. Facilitates sales goals, inventory rotation, scheduling and safety and any division of responsibility assigned by the store director. The Wine and Spirits Manager is required to assist customers and maintain complaint resolution with an energetic demeanor. This position requires adhering to all procedural guidelines and established practices set by Metcalfe’s Market.

Essential Duties: Essential job duties for this position include the following items. Other duties must be performed as assigned or required. 
  • Assists in formulating pricing policies for wine and spirits according to store profit margins.
  • Orders wine and spirits.
  • Acts as primary sales person for Wine and Spirits.
  • Assists in the coordination sales promotion and directs merchandising activities.
  • Supervises inventories and cycle counts as required.
  • Develops and achieves the departmental budget including sales and reconciliation for the Accounting Department.
  • Ensures compliance of established security and age identification procedures.
  • Directs and schedules department personnel and activities.
  • Trains personnel regarding wine and spirits terminology and branding and perform effective coaching for all associates.
  • Provides insight and input in department personnel decisions such as hire, discipline, reward and termination.
  • Monitors and addresses customer issues or questions.
  • Maintains a safe work environment for employees, vendors and customers.
  • Sustains a high level of product knowledge and work toward continuous quality improvement.
  • Stays current with changing technology, including software programs.
  • Upholds, supports and promotes all company policies and procedures.
  • Other duties as assigned.
Supervisory Responsibilities: The Wine and Spirits Manager has supervisory responsibility for the Wine and Spirits Department including approximately 2 direct reports.

Qualifications: To perform this job successfully, the Wine & Spirits Manager must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skills and ability required.

  • High School diploma/equivalent required, Associate’s degree (A.A.) or technical school training preferred.
  • One or more years of previous experience in sales or management of wine and or spirits.
  • One or more years of management or supervisory experience in a fast-paced retail environment.
  • Must have strong people management skills.
Language Skills:
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills:
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to apply concepts of basic algebra and geometry.
Reasoning Ability:
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
  • Ability to deal with problems involving a few concrete variables in standardized situations.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
Certificates, Licenses, Registrations:
  • Valid Driver’s License.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Standing – Approximately 2/3 of on-the-job time.
  • Walking – Approximately 1/3-2/3 of on-the-job time.
  • Sitting – Approximately 1/3 or less of on-the-job time.
  • Use of hands to finger, handle or feel – Approximately greater than 2/3 of on-the-job time.
  • Reaching with hands and arms – Approximately greater than 2/3 of on-the-job time.
  • Climbing or balancing – Approximately less than 1/3 of on-the-job time.
  • Stooping, kneeling, crouching or crawling – Approximately less than 1/3 of on-the-job time.
  • Talking or hearing – Approximately greater than 2/3 of on-the-job time.
  • Weight lifted/Force exerted – An average of approximately up to 40 pounds, non-continuously.
  • Vision – Close vision (clear vision at 20 inches or less).
  • Travel/Driving – Approximately greater than 1/3 of on-the-job time to visit other store locations. May require use of own vehicle.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.
  • Environmental – Occasionally exposed to working near moving mechanical parts; fumes or air borne particles; and outdoor weather conditions.
  • Noise – Moderate to loud (i.e. moderate to heavy retail traffic, equipment, computers, printers, fax machines, etc.).
  • Works with sharp instruments.

How To Apply

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