Sommelier (Wine Jobs: Wine Retail & Sommelier)

Part Time

  Hakkasan Group

  Las Vegas, Nevada

Assist guests with wine, sake and champagne selection, consider their taste and budget when guiding them through the menu. Works in an efficient and professional manner while maintaining a positive attitude and delivering superior guest service always.

This job description is a summary of duties however it is by no means an all-inclusive list. It is merely a broad guide to expected duties of the position.

  • Assist guests with wine, sake and champagne selection, consider their taste and budget when guiding them through the menu
  • Anticipate guest needs. Provide information to guests regarding our venues, menus and pricing
  • Explain how our wines, sake or champagne menu compliments the items on our food and dessert menu.
  • Ensure all wines, sake and champagnes are presented and served correctly and all pouring techniques are adhered to as specified by company standards. 
  • Inform and explain alternative wine, sake or champagne selections to guests should their choice be unavailable
  • Ensure that sommelier team assists with food service when required
  • Follow up with guests to ensure their satisfaction, to re-pour and to potentially sell additional items as often as possible
  • Ensure all wines, sake or champagnes are entered into the POS system before being served to the table.
  • Assist servers in clearing the tables when you are coming back from running wines or food to tables or whenever a server asks for help.
  • Ensure all wine is served according to the company specifications, always use position numbers so that the guest is not disturbed unnecessarily
  • Follow the order of service
  • Ensure that all wine lists are in perfect condition always.
  • Assist management with any trade events on choice of wines, order quantities, glass selection, service style, timing etc.
  • Know and describe all wines on the list
  • Notify management if stock levels are below par levels
  • Participate in training sessions and briefings to improve the staff’s overall knowledge of wine in general,
  • Attend wine tastings and meetings on designated days
  • Attend the Sommelier team meetings and any other meetings as requested
  • Attend the weekly team tasting of wines with food when requested
  • Attend trade events and wine tastings as requested
  • Maintain company brand “wine culture” through actively participating in training sessions with the staff
  • Participate in the Sommelier Apprenticeship scheme and work towards qualifications as Lead or Senior Sommelier (if applicable)
  • Always follow the Sommelier Code of Conduct when participating in tastings
  • Ensure storage rooms and wine coolers are kept neat and organized
  • Check deliveries to ensure correct quantity, wine types and vintages are delivered
  • Ensure that glassware and necessary equipment for wine is always within the par levels and anticipate lead times for further ordering
  • Maintain proper inventory levels of wine, other beverages and supplies
  • Update inventory locations and bin labels whenever wines are moved
  • Check beverage and food orders prior to serving to ensure that they are correct, properly presented and that special requests have been met
  • Deliver beverage orders promptly
  • Organize and prioritize service per appropriate service sequence
  • Prepare guest checks through POS terminal functions. Process guest payments by cash, credit card, venue comps and all other tender types
  • Responsible for proper check–out procedures
  • Appear in uniform for all shifts and promotional activities at scheduled time
  • Keep bar top clean and free of dirty glasses, dirty ashtrays, trash, etc. throughout shift. Clean all spills and waste immediately. Place all trash in proper receptacles  
  • Proper set up and maintenance of banquet function spaces
  • Inform management of any complaint, comments or incident
  • Ability to create and maintain service rapport through the company corporate philosophy
  • Respond to guest inquiries and requests in a courteous and polite manner
  • Adhere to all company Standard Operating Procedures. Maintain all Company Sequence of Service Standards
  • Maintain line of sight/atmosphere control by circulating through your work area throughout shift
  • Report any incidents of theft, vandalism, or violations
  • Respond to Guest concerns/complaints and correct errors or resolve complaints with a positive attitude
  • Recognize and acknowledge when guests are becoming intoxicated and/or are intoxicated
  • Monitor potentially intoxicated and/or disruptive guests and promptly bring to a Manager’s attention
  • Comply with all safety and health department procedures and all state and federal liquor laws. Maintain company safety and sanitation standards
  • Ensure nightly/weekly and opening/running/closing duties are completed
  • Record and report any equipment failure and/or safety hazards to a Manager immediately
  • Assists and/ or completes additional tasks as assigned


  • Accountability
  • Development
  • Working relationships
  • Judgment
  • Quality of work
  • Job skills knowledge
  • Productivity
  • Dependability
  • Punctuality
  • Adherence to Policy
  • Verbal communication
  • Attitude
  • Appearance
  • Teamwork
  • Guest satisfaction


  • High School Diploma preferred
  • Proof of eligibility to work in the United States
  • Valid Driver’s License
  • 21+ years of age
  • Possession of or the ability to possess all state/venue required work cards
  • Maintain a professional, neat and well-groomed appearance adhering to Company standards
  • If you are hired, we will require proof that you have received the COVID-19 vaccine or that you have a valid religious or medical reason not to be vaccinated.


  • Minimum of two (2) years of Sommelier experience in an upscale fine-dining establishment
  • WSET certifications preferred or certifications from another accredited wine institution such as the Court of Master Sommeliers
  • Extensive knowledge of wine and wine service techniques
  • POS systems
  • Beer, wine, spirits, and cigar brands
  • Opening and closing duties
  • Proper lifting techniques
  • Guest relations
  • Sanitation and safety
  • Safe alcohol service
  • Beverage presentation
  • High volume operations


  • Create and maintain a sense of urgency
  • Ability to perform basic mathematical equations
  • Must have strong problem-solving skills
  • Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
  • Ability to maintain a high level of confidentiality
  • Ability to demonstrate a positive attitude always
  • Ability to keep an open and objective view
  • Ability to listen empathetically and be respectful always
  • Ability to maintain composure and stay focused
  • Ability to maintain personal integrity
  • Ability to work as a team, stay organized, handle various projects at one time, follow up and make accurate decisions
  • Ability to handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

  • Must present and maintain a professional image to further the overall theme of the venue
  • Must have good positive energy to make it through the day
  • Must be able to read the computer monitors
  • Must be able to print legibly for guests to read
  • Must be observant and quick to respond to various situations
  • Must be able to move quickly through work and set the pace at venue
  • Must be able to sit and/or stand for extended periods of time
  • Must be dexterous and able to participate in all service aspects.
  • Must be able to twist, tow (push or pull), reach, bend, climb and carry as necessary
  • Must be able to push and lift up to 50 lbs.
  • Ability to use hands to handle, or feel objects, tools or controls
  • Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl
  • Ability to talk, hear, taste, and smell
  • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

  • Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors
  • Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume
  • Involves constant public contact
  • Fast paced, high volume, high energy
  • Hours may be part-time (less than 30 hours per week) 
  • Schedule could exceed 30 hours per week and may include overtime when approved by management
  • Work varied shifts to include days, nights, weekends and holidays


  • Security Level –Low

Established in 2001 in London, Hakkasan Group now has 12 Hakkasan Restaurants around the world located in the United States, Middle East, India, Asia and Europe, where both London restaurants hold a Michelin star. Hakkasan Restaurant offers guests a world-class culinary experience. The menu is a modern interpretation of authentic Cantonese cuisine, using the finest ingredients and expert traditional techniques to create timeless yet innovative signature dishes.

US Candidates Only
Hakkasan Group is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, sexual orientation, genetic information, veteran status or any other characteristic protected by state or federal law.

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