Executive Director of Wine (Wine Jobs: Wine Retail & Sommelier)

Job Purpose: Lead Food & Beverage Division to select and manage all aspects of wine requirements for the resort’s restaurants and F&B operations. Order and maintain an inventory of high-quality, profitable wines for resort guests. Manage and review monthly budget and finances. Train and educate F&B Team Members in wine sales and appreciation.

Key Responsibilities

Daily Operations

• Manage the wine operations cost-effectively and efficiently within budget
• Ensure the wine service teams deliver Wynn’s high standards of quality, service, and guest satisfaction in accordance with established policies and procedures
• Select and manage wine requirements and maintain an inventory of popular, high-quality and profitable wines
• Creation of restaurant specific wine programs, tailored to the concept and cuisine
• Develop and execute quality and control mechanisms for wine operations including service, beverage, hygiene, administration
• Monitor the monthly operating budget and take corrective action as necessary to help assure that budget goals are attained
• Develop and implement an innovative business strategy for the wine program to maximize revenue and productivity
• Prepare and present regular reports on the wine program to management
• Ensures restaurant floor Sommelier coverage across Fine Dining restaurants
• Purchase, store, receive and requisition high-end wines for the resort’s cellar
• Review and manage monthly revenue and expenditure records
• Update and maintain beverage menus throughout the property
• Control expenses and research ways to generate more revenue
• Work closely with the General Managers to ensure the wine program is up to standards
• Work closely with the Beverage Dept. to capitlize on any synergies and opportunities
• Utilize the resources and talent to execute tasks in a timely manner
• Support Encore Boston Harbor’s wine program when needed/requested
• Accept any other duties and responsibilities assigned by the Senior Vice President – Food and Beverage

Guest Services

• Share your passion for wine and pass on your knowledge of wine regions, grapes, vineyards and vintages
• Provide personalized service to media and VIP guests
• Recommend wine and food pairings

People Management and Training

• Write and implement standard operating procedures and learning guides about wine
• Constantly assess wine and beverage service standards and arrange refresher training to improve team members’ competency levels
• Creates wine training program and future Sommelier training

Company and Department Responsibilities

• Monitor industry and market trends and recommend adjustments to menus and pricing accordingly
• Suggest creative ideas to executive management to enhance the resort’s image on the wine offering
• Interact with department and company team members, management, and contractors professionally and positively
• Attend division and inter-division meetings and share relevant information
• Encourage good relationships, promote team spirit, and ensure effective two-way and multicultural communications
• Adhere to the company policies and procedures and comply with the Code of Conduct
• Remain well-mannered and well-groomed as per department and company standards
• Follow health and safety standards and strive for constant improvement to avoid health and injury hazards
• Participate in the company recycling program and follow a strict discipline to reduce, re-use and recycle wherever possible

Requirements

Experience: Minimum of 8 years’ wine and beverage management experience an advantage
Knowledge/Certificates: Excellent product knowledge of international wines and characteristics, and food and wine pairing; Wine and Spirit Education Trust (WSET) certificate or Court of Master Sommelier (CMS) certificate or International Sommelier Guild (ISG) certificate an advantage
Education: Bachelor degree or above in a related field an advantage
Language Abilities: English
Computer Skills: Proficient in Microsoft Office
Physical requirements: N/A
Remarks:

• Passionate about wine
• In-depth understanding of wine regions, grapes, vineyards and vintages
• Confident and friendly
• Good understanding of wine and beverage trends and the Macau market
• Refined verbal communication skills
• A true desire to satisfy the needs of others