Full-time Wine Store Sales Associate (Wine Jobs: Wine Retail & Sommelier)

Full Time

  Citarella (http://www.citarella.com)

  Hudson Yards, New York

Since 1912, Citarella has been a part of New York. Our name is synonymous with freshness, quality and value. In a city that offers overwhelming variety, we proudly offer the largest selection of fresh seafood & aged prime meats along with prepared foods and gourmet groceries. While growing, we have maintained our commitment to providing the best quality, value and service.

We are pleased to announce that we are looking to add a Wine Sales Associate to our Wine & Spirits shop in Manhattan’s newest neighborhood, Hudson Yards, located on West 30th and 10th Avenue, convenient to the 7-train line.

Job Overview
Citarella's is seeking a Full-Time Wine Store Sales Associate for our Hudson Yards location who will act as an in-store wine/spirits expert while readily assisting customers to determine needs, making beverage recommendations, and dedicating themselves to delivering an exceptional experience to each and every Citarella customer.

Basic Job Function:
Responsible for providing quality customer service experience while assisting customers with product selection and inquiries, merchandising according to Company standards, and presenting a positive image of Citarella to all customers and staff. 

Minimum Requirements

  • Strong knowledge and background in wines & spirits.
  • Minimum of 2 years experience working in a wine & spirits shop or Sommelier role with emphasis on customer service and sales.
  • Must have ability to work independently, and develop and build customer relationships in order to maximize repeat visits.
  • Ability to engage and communicate with customers in a prompt and professional manner.
  • Must be dependable, have excellent communication and organizational skills.
  • Must be committed to working together as a team to grow sales and customer base. 

Tasks / Responsibilities:

  • Responsible for opening and closing duties for the shop.
  • Ensuring systems are up and running for Credit/Debit card transactions. 
  • Reconciliation of all card transactions after closing. 
  • Inventory duties when required, responsible for helping maintain proper inventory counts.  “cycle counts”
  • Cutting PO’s and placing orders when required
  • Take inquiries regarding wine inventory and assist with customer requests, inquiries, and needs.
  • Assist store manager in proper display of wine products according to Company specifications.
  • Assist Wine Store Manager in ordering, receiving and storage of wine and product orders.
  • Assist Wine Store Manager in creating par levels and in conducting and maintaining inventory of products at established levels based on movement and forecast.
  • Shipping of Wine Products.
  • Responsible for maintenance of the store to ensure cleanliness and organization at all times.
  • Ensure company standards are met for store and associate appearance at all times.
  • Act as a liaison between customers and Wine Store Manager in his/her absence.
  • Keep up-to-date with knowledge on all wine pricing, signage, product updates/displays.
  • Act as a liaison between Corporate Customer Service and Wine Store Customer service in any client inquiries as needed.
  • Assist Wine Store Manager with displays, signage, and special projects as needed.
  • Participate, as needed, with Community Outreach programs, demonstrations, initiatives.
  • Assist Demo Team with special promotional events as needed.

 Additional Requirements:

  • Attend meetings, training, and tastings as needed and scheduled.
  • Travel to other Company locations as needed.
  • Perform any reasonable requests by Sr. leadership/ownership.
  • Ability to perform physical requirements of position including standing for extended periods of time and lifting loads up to 25 pounds.
  • Ability to work a flexible schedule including nights, weekends and holidays.
  • Ability to read and write the English language, conduct business related mathematics and analyze data as required.


  • Competitive Wages
  • Medical/Dental/Vision
  • Life insurance benefits
  • Flexible Spending Accounts
  • Employee Discounts
  • Paid Time Off
  • 401k Retirement Savings Plan with Company Match!


 Citarella is an Equal Opportunity Employer (EOE)

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