Sales Associate, Spirts, Wine And Tobacco (Wine Jobs: Sales & Marketing)

  DFS Group Ltd

  Honolulu, Hawaii

JOB DESCRIPTION

The Sales associate is the most important role in the sales floor as they are on the front line and the direct link between the Product and the Customer. They deliver a seamless customer experience as exceptional people delivering an exceptional product, building customer loyalty and relationships while delivering sales and productivity targets.

Key Responsibilities:
1. Selling Assists customers in selecting, purchasing, refunding merchandise while demonstrating excellence in customer service at all times. Treat all goods, regardless of value, with care and present to the customer with highest level of respect. Completes customer transactions in a professional, timely manner. Inform customer necessary information they need to know if applicable. 2. Customer Experience Maintain a smart and well-groomed appearance when in uniform to convey a professional image of self-confidence and competence. Set the stage by applying Apprentice: Identify customer’s temperaments and flex to their style. Provide helpful, friendly assistance in a sincere manner. Maintain eye contact. Use professional language. Respond to customer queries and complaints in a polite and courteous manner - refer to the manager or Manager on Duty if appropriate. 3. Floor and Product Presentation Demonstrate product features and special product information. Ensure floor presentation meets or exceeds brand and DFS.

Key Requirements:
• High School diploma or equivalent, or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. • Minimum 1 year sales/cashiering experience in a retail environment. • Proficient with handling a POS register machine. • Ability to work flexible hours / shifts, including weekends, nights and holidays. • Secondary language speaking beneficial, but not required. • Good organizational skills, Self-starter and highly motivated. • Ability to work in a fast-paced, high pressure environment • High energy level and positive approach to job and group responsibilities.

How To Apply