Tasting Room Manager (Wine Jobs: Wine Retail & Sommelier)

Full Time

  Keuka Lake Vineyards

  Hammondsport, New York

Keuka Lake Vineyards is looking for a tasting room manager to help us develop our service program and grow into a new space. The ideal candidate has hospitality and management experience, exhibits flexibility and creative problem solving, and has an eye for detail. A great opportunity to help shape the future direction of the winery, especially as we undergo renovations on our 200-year-old barn to expand our guest capacity.

•  1-2 years management experience
•  Positive attitude and diligent work ethic
•  Focused and detail-oriented
•  Hands on, self-starter, able to multi-task
•  Familiarity with POS platforms (experience with Orderport a plus)
•  A passion for hospitality

Responsibilities include:
•  Manage a small tasting room team, recruiting additional full and part time hospitality staff as needed.
•  Supervise, schedule and train tasting room staff members to create the best experience of KLV wines possible.
•  Communicate efficiently with the rest of the management team.
•  Help the KLV team through the renovation process and transition into our new larger tasting room.
•  Enforce all Tasting Room procedures including opening/closing, cleanliness, stocking, preparation, etc.
•  Maintain, coordinate and set-up daily reservations.
•  Create special programming and promotions to drive tasting room traffic.
•  Report and track tasting room health and performance.
•  Grow wine club membership and increase retention rate.
•  Coordinate wine club shipments (three times per year).
•  Act as an ambassador for KLV in the community.
•  Update tasting room flights according to wine releases and availability.
•  Winery knowledge particularly in the Finger Lakes region is preferred but not required.

Benefits include health insurance and 401k plan.

How To Apply

Interested applicants should apply with their resume and a brief cover letter.

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