Wine Shop Manager (Wine Jobs: Wine Retail & Sommelier)

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

The Wine Shop Manager oversees the daily operations and profitability of Eataly’s wine store. Reports to the Store Director and manages the Wine Shop team.

• Manages the wine shop team: hires, schedules, trains, motivates, submits payroll and evaluates
• Leads sales analysis and reviews budgets to ensure efficient operations; identifies areas for growth
• Oversees inventory and purchases wine and supplies from vendors
• Maintains a guest-centric, learning environment, training staff on the unique qualities of Italian wines
• Shares knowledge of wines with guests and makes recommendations
• Coordinates interdepartmentally to organize tastings, special activities and promotions for the wine shop
• Documents, investigates, escalates and resolves all employee and guest incidents
• Performs other duties as required or assigned

Qualifications

• 2+ years of experience in wine retail as a manager
• In-depth knowledge of wine, in particular Italian wines
• Excellent communication skills
• Proficient in sales analytics procedures and best practices
• Proficient in Microsoft Office with advanced knowledge of Excel
• Passion for Italian food and wine culture
• Bachelor’s Degree or Associate’s Degree preferred

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings and weekends
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Additional Information

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions.  If contacted for an employment opportunity, please advise Human Resources if you require accommodation.