Tasting Room Manager (Wine Jobs: Management & Administration)

Full Time

  Tsillan Cellars (http://www.tsillancellars.com/)

  Chelan, Washington


Tsillan Cellars is a Winery located in Lake Chelan, Washington with a secondary tasting room in Woodinville, Washington. This position reports directly to our CFO & Wine Sales Managing Director.

•  Management of both tasting rooms (oversight of all wine tasting operations, creation of new wine tasting experiences, daily inventory of wine, computer and phone systems, CRM and POS systems)
•  Supervision, mentorship and coaching of tasting room personnel.


Host wine tastings that convey the Tsillan Cellars brand image
•  Build, enhance and maintain long-term customer relationships
•  Offer wine club program and encourage sign-ups in a captivating manner as to increase sales and build customer loyalty
•  Maintain accurate customer records in CRM system
•  Stock and display wine
•  Build reliable referral network with wineries, restaurants, and hotels in the area
•  Timely and accurate order processing and inventory records
•  Suggest and implement changes to tasting room operations to continually optimize and meet sales goals
•  Assist Wine Club Manager & Winemaker with events
•  Assist with wine club processing
•  Work with the team to achieve the company’s vision and mission

•  3+ Hospitality experience required, preferably in the wine industry
•  2+ years managerial experience


Ability to lift 40+ lbs repeatedly on a daily basis
•  Creative self-starter and works well in a team
•  Punctual and professional at all times
•  Positive, energetic with a team-first mindset
•  Able to prioritize and excel in stressful situations
•  Experience using web-based POS systems
•  Exceptional oral and written communication skills

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