Tasting Room Manager
(Wine Jobs:
Management & Administration)
Full Time
Carboy Winery at Mt. Garfield Estate
Centennial,
Colorado
ABOUT CARBOY WINERY
Carboy Winery is Colorado’s largest wine operation in one of the next frontiers in American winemaking, expanding to four locations in five years. Since 2016 our award-winning wines have helped lift the Colorado wine industry into prominence as a wine region ripe with possibilities. This new frontier provides many unique opportunities for innovative and ambitious winemaking. Carboy Winery brings a distinctive and adventurous style to traditional American wine with estate vineyards in both Colorado and Washington. Our goal is to create wines that reveal the sustainable growing conditions, extraordinary terroir, and unmistakable typicity of Colorado's Grand Valley and Washington's Horse Heaven Hills AVA. Behind our rapid growth is a strong culture centered on our people and genuine hospitality. Our culture enables and empowers our employees and partners to do their most impactful work as effortlessly as possible enabling us to achieve our mission and ultimately enhancing employee retention, satisfaction, and growth.
Winery of the Year - Company Week: 2021 Colorado Manufacturing Awards
“Best Winery” - Colorado Biz: 2021 Best of Colorado Business Choice Awards
“Best Winery” - Colorado Biz: 2022 Best of Colorado Business Choice Awards
“Finalist” - Colorado Biz: 2022 Top Company Awards
“Best in Show” - 2021 Colorado Governor’s Cup Wine Competition
“Best in Show” - 2022 Colorado Governor’s Cup Wine Competition
CARBOY WINERY AT MT. GARFIELD ESTATE
Welcome to the Grand Valley, Colorado’s wine country! Resting in the shadows of Colorado’s Grand Mesa, 230 miles west of Denver, lies the town of Palisade; home to a number of wineries, vineyards, orchards, farms and Carboy Winery’s Estate vineyard and tasting room. Sitting at 4742 feet above sea level Carboy Winery at Mt. Garfield Estate has a commanding view of Mount Garfield and the famed Book Cliff Mountains. Home to epic outdoor adventures, we welcome guests to Après Bike at our newest location and soak in the breathtaking views of our panoramic rooftop patio. Carboy's Palisade location is home to the largest sparkling wine operation in the state. With five state of the art Charmat tanks, Carboy is embarking on a journey to make Colorado known for world-class Colorado sparkling wine.
JOB DESCRIPTION
The Tasting Room Manager at Carboy Winery at Mt. Garfield Estate is at the forefront of brand ambassadorship for the winery and brand. The Tasting Room Manager will oversee the day-to-day operations of the tasting room, while working collaboratively with executive management and tasting room managers at the other locations. The Tasting Room Manager will ensure delivery of exceptional customer experience as well as optimal management of the tasting room. He/she will directly supervise the tasting room staff and oversee the overall retail operations while carrying out supervisory responsibilities.
AREAS OF RESPONSIBILITIES
Lead the daily activities of the Tasting Room to achieve revenue goals, club member growth and ensure the highest level of service
Manage daily business functions including opening and closing procedures, cash accounting and reporting
Responsible for staff hiring, orientation, scheduling training session with Carboy Corporate Trainer, continual training and education, development, supervision and performance evaluation.
Establish and maintain an atmosphere of teamwork and team culture for positive employee relations.
Manage, coach and help to develop team members.
Maintain cleanliness and organization of the tasting room.
Creates and maintains staffing calendar and schedule on 7shifts.
Schedule staff meetings to communicate company news, sales, club and service goals.
Ensure that POS systems is up to date with current inventory
Consistent presence as the on-floor manager
Assist in development of experiences - enhancing guest hospitality and growing club membership
Coordinate hospitality events, such as walk-in, and reserved consumer tastings, tastings, and wine club events.
Oversee shipping to customers and wine club members via VinoShipper.
Ensure all policies and procedures are being followed
Lead by example to deliver exceptional customer service and motivate others to do the same.
Lead sales and distribution efforts on the Western Slope.
QUALIFICATION REQUIREMENTS
Minimum two years successful management experience, ideally wine/hospitality related
Passion for wine and customer service with strong wine knowledge
Excellent communication skills, both verbal and written
Proficient in the Microsoft Suite, Quickbooks and Toast POS, and/or ability to learn Commerce7, VinoShipper, and SevenRooms
Must be able to lift 50 lbs
How To Apply
James Melling
949-705-8818
