Tasting Room Hospitality $ Sales Associate (Wine Jobs: Wine Retail & Sommelier)

Full Time

  Albatross Ridge/Bowlus Vineyards

  Carmel by the Sea, California

Position Summary:
We are seeking exceptional people who are humble, friendly and energetic to join our team for the opportunity of a lifetime. Our goal is to offer guests a unique and unforgettable experience through our welcoming hospitality and top-notch customer service while showcasing our award winning wines and story-telling of the Albatross Ridge brand and it’s historic vineyard site.

Under the direction of the tasting room and sales manager, the Tasting Room Sales Associate is responsible for efficiently promoting the sale of wine and non-wine products through excellent hospitality, wine pouring in the tasting room, supporting the sales programs, opening and closing of the tasting room, providing special events support, and brand message set forth by Albatross Ridge Winery & Vineyards. If you are ready to take your career in hospitality and wine sales to the next level then we want to meet you!

Responsibilities:

  • Greets all visitors and tells the story of Albatross Ridge in a clear and compelling manner.
  • Describes wines, winemaking techniques, winery history, philosophy and vineyard sites.
  • Educates and pours wines for tasting room guests with exceptional customer service.
  • Ensures that every visitor enjoys their experience and leaves with the highest impression of our brand.
  • Be outgoing, fun and enthusiastic while striving for individual and team sales success.
  • Build relationships and recruit members to our exclusive Wine Club.
  • Effectively sells using “up selling” techniques in tasting room.
  • Assists in entering tasting room shipping orders, wine club, and mailing list signups as needed.
  • Accurately handles transactions, including operating point of sale and accounting of daily sales.
  • Assists customers with the carry out of purchases to their vehicles when necessary.
  • Ensures that the tasting room is exceptionally clean, organized, and well stocked at all times.
  • Assists with hospitality special events as needed.
  • Acquires and maintains thorough knowledge of winery and its wines through staff trainings.
  • Washes and polishes glassware.
  • Monitor and track inventory.
  • Professional appearance and demeanor.
  • Consistently acts as a team member and strives for improvement.
  • Performs other duties as assigned by manager.

Experience: 

  • Prior experience as a Tasting Room Assoicate, DTC, Sales, strongly preferred. 
  • Wine Education Certification a plus.

Requirements:

  • Focused, has a positive outlook, is enthusiastic and creative.
  • Takes initiative, is reliable, adaptable and a team player.
  • Proven track record of wine sales and familiarity with the luxury market.
  • Must be computer literate and comfortable using IPad devices.
  • Must be able to work weekends and holidays.
  • Minimum of two years of relevant work experience within the wine industry and or hospitality.
  • Must be over 21 years of age in order to pour wine.
  • Familiarity with Xudle Point of Sale system is a plus.
  • Availability, Part-time, between the hours of 12PM to 9PM.
  • Requires Weekends and Holidays.
  • Must be able to lift up to 50 lbs. (1 case of wine).

If this sounds like you and you are ready to take your career in hospitality and wine sales to the next level then we want to meet you! Please, include a resume and cover letter with a few sentences stating why you want to join our team. Thank you. 

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