Tasting Room Manager (Wine Jobs: Management & Administration)

Full Time

  Atwater Vineyards (http://www.atwatervineyards.com/)

  Burdett, New York

Atwater Estate Vineyards is a family-owned winery located on eighty scenic acres on the eastern side of Seneca Lake in Burdett, NY. Our unique site boasts a microclimate ideal for grape production, and we are intimately connected to every vine we grow. We are seeking a dynamic Tasting Room Manager to provide an excellent visitor experience and manage all tasting room activities and staff. Candidates must be professional, articulate, hard-working, strong leaders who can handle multi-tasking in a fast-paced environment. The ideal candidate will assume responsibility for and oversee day-to-day floor operations in the Tasting Room and our seasonal outdoor bar. The position requires an outgoing, well organized, self-motivated and disciplined individual who is focused on the customer’s experience.


Reports to Operations Manager/Owners


Work Environment

•        under variable temperature conditions

•       under variable noise levels

•       outdoors/indoors



•        Minimum two years successful management experience, ideally wine/hospitality related

•       Passion for wine and customer service with strong wine knowledge

•       Excellent written and verbal communication skills

•       Self-starter with strong organizational, analytical, and problem-solving skills

•       Ability to manage multiple priorities in a quick-paced environment

•       Proficiency in Microsoft Office and POS software

•       Ability to work peak times, including Fridays, Saturdays, Sundays, and some holiday

•       Ability to stand for long periods of time and be comfortable working on their feet

•       Must have the ability to lift to 45 pounds

•       Must be of legal drinking age with a valid driver’s license


Job Duties

•       Assuming responsibility for a consistent and pleasant customer experience and for the tasting room’s overall operations, efficiency/efficacy, and appearance

•       Maintaining a working knowledge of the tasting room menu, products, and procedures

•       Assisting in recruiting and hiring staff members

•       Scheduling staff based on tasting room traffic patterns

•       Training, managing, and developing staff, and completing regular performance reviews

•       Monitoring staff performance in all phases of job functions, ensuring that all procedures are carried out to departmental standards, and rectifying any deficiencies with respective personnel

•       Monitoring guest reactions and conferring frequently with staff to ensure guest satisfaction.

•       Ensuring adherence to all codes, regulations, and sanitation expectations for wine and food service.

•       Managing departmental operating budget and all wine, food, and merchandise inventory and tasting room supplies

•       Working with management staff to plan and execute social media, promotions, and events

•       Meeting pre-determined sales goals, including revenue targets and wine club signups

•       Ensuring cash control/security procedures are adhered to and strictly monitored, including preparation and calculation of receipts

•       Holding regular staff meetings to promote education, morale, communication, and team building

•       Meeting regularly with ownership to review performance

•       Additional duties as deemed necessary by ownership


Certifications Required

•       TIPS Training: Upon hiring, team members are required to take an online TIPS (alcohol serving) course and exam. Continued employment is contingent upon passage of this exam.

•       ServSafe: ServSafe certification is a plus, but not required. Managers may be required to achieve certification upon hiring.



Competitive salary with bonuses

Follow this button to apply for this job posting

Wine & Restaurant Jobs in the USA. Looking for a job or hiring new employees in the wine & restaurant industry? Wine Jobs USA - The job site for the wine & restaurant industry throughout the US. Find ads for jobs in the wine industry, from winemaking to wine sales jobs.

Employers and Recruiters - Attract the best candidates for your employment opportunities. Post your ads for hospitality and wine industry jobs on winejobsusa.com.

Job Seekers - Find jobs in restaurants and wine including restaurant jobs, winery jobs, wine sales reps, winemakers, Sommelier jobs and more. Job seekers, sign up to receive wine and restaurant job postings by email.