Wine Server I (Wine Jobs: Wine Retail & Sommelier)

Full Time

  Biltmore Estate

  Asheville, North Carolina

Description

Wine Servers/Tasting Room Hosts provide our guests with a warm, friendly, professional atmosphere while helping each guest become familiar with Biltmore Estate wine and wine making in general. This is accomplished with tactfulness, adaptability, and hospitality.  Hosts will use their knowledge of wines, Biltmore, and the Asheville area to deliver one-of-a-kind experiences for guests through active listening and world class guest service techniques. $10.50/hr.

We will be hosting a Winery Information and Interview Session at 2pm on Thursday February 22nd. All interested applicants are encouraged to apply in advance. The event will be held at the Biltmore Career Center at 2 Hendersonville Rd. Ste. C. The information session will start promptly at 2 with interviews immediately following. Please submit an online application prior to attending.

Requirements

  • High school diploma. 
  • Previous experience in a guest service environment required.  The ideal candidate will have had at least six (6) months of related experience, preferably in an upscale food and beverage or other similar setting.
  • Demonstrated commitment to delivering world class guest service and anticipating and exceeding guest expectations.
  • Excellent guest relation and communications skills are a must; should be comfortable and able to offer warm, sincere, and gracious hospitality to guests.
  • Outstanding interpersonal skills and the ability to handle a variety of guest service situations in a manner consistent with Biltmore standards.
  • Must be able to quickly acquire a working knowledge of Biltmore wines, winemaking, the estate and its history, and Asheville and surrounding environs.  Must also be able to know and communicate information about Biltmore products and services.
  • Ability to use active listening skills and suggestive selling techniques.
  • Terrific attention to details.
  • Ability to multi-task and prioritize in a fast-paced, guest service environment.
  • Must be able to work both independently and as part of a team.
  • Ability to be proactive, exercise good judgment, and take initiative as appropriate.
  • Ability to be professional in both appearance and demeanor in accordance with Biltmore standards.
  • Applicants must be at least 18 years of age.

Physical Requirements:

  • Lifting up to 50 pounds maximum with frequent bending, lifting and/or carrying of objects weighing up to 20 pounds. 
  • Requires walking/standing for extended periods of time.
  • Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.
  • The employee may work indoors or outside with fluctuations in temperature and conditions.

How To Apply

https://re21.ultipro.com/BIL1001/JobBoard/JobDetails.aspx?__ID=*0EB47BCD052FF64A&__jbsrc=60C11791-8012-461B-877C-DB32E226C956

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