Tasting Room Supervisor (Wine Jobs: Wine Retail & Sommelier)

Full Time

  Cade Winery

  Angwin, California

• Create a positive and respectful work environment for the tasting room staff, by leading through example, consistent with the PlumpJack core values.  
• Coaching team to achieve exceptional customer service by providing information, resolving problems, and answering questions for employees 
• Oversee the opening and closing of the Tasting Room.  Ensure all tasting room staff are properly trained on the opening and closing procedures.  
• Supervision of guest reservations and tasting room flow
• Communicate the latest information on the wines, winery and upcoming events to both tasting room staff and guests
• Assist with disciplinary action (if needed)
• Maintain tasting room presentation and housekeeping standards, ensure the tasting room is clean organized and re-stocked
• Provide managerial assistance as needed.
• Act as a leader and representative of PlumpJack Winery at offsite special events as needed.
• Participate in the monthly tasting room inventory of wine and non-wine merchandise.  
• Administrative Duties to include:
  • Weekly wine ordering
  • Shipping and order management
  • Customer Service Issue Resolution
  • Payroll – including approving timecards and ensuring punch edits are complete
• Analytical skills – ability to use thinking and reasoning to solve problem.
• Coaching and Development – ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
• Communication – ability to effectively communicate clearly and concisely.
• Detail oriented – ability to pay attention to the minute details of a project or task.
• Safety-minded.  
• Organized
• Customer service & sales focus.

How To Apply


Wine & Restaurant Jobs in the USA. Looking for a job or hiring new employees in the wine & restaurant industry? Wine Jobs USA - The job site for the wine & restaurant industry throughout the US. Find ads for jobs in the wine industry, from winemaking to wine sales jobs.

Employers and Recruiters - Attract the best candidates for your employment opportunities. Post your ads for hospitality and wine industry jobs on winejobsusa.com.

Job Seekers - Find jobs in restaurants and wine including restaurant jobs, winery jobs, wine sales reps, winemakers, Sommelier jobs and more. Job seekers, sign up to receive wine and restaurant job postings by email.