Description

Ma(i)sonry Napa Valley is looking to add an experienced Wine Salesperson to our wine and hospitality team full-time as well as one part-time wine consultant.  The primary responsibility of this position is to ensure engaging education, exemplary service, and appropriate sales efforts are provided to our guests who will appreciate the Ma(i)sonry experience. 

The successful candidate will work directly with the Wine Director to build lasting relationships with wine enthusiasts in a setting which will feature a collective tasting of boutique Napa Valley and North Coast wineries. For success in this position, the ideal candidate must possess wine knowledge and sales ability, combined with notable interpersonal skills to guide the guest’s experiences in a flexible and creative nature. You must strive to build a strong rapport with every guest and create opportunities to generate follow-up business and encourage customer loyalty.   A passion for sales is essential, and the best candidates will share our belief that providing great hospitality is one of the most effective and personal way to close sales.

RESPONSIBILITIES:

• It is expected that you may be comfortable working at off-site locations when appropriate for the business.  Finally, participation in events in the afternoon or evening as deemed appropriate to the business will also be included in the normal duties, including setup, cleanup duties throughout each event and normal business day.

• Always provide the highest quality service to customers and co-workers.

• Open and close the business on a daily basis according to outlined procedures.

• Sets up, hosts and resets private and walk-in wine tastings.

• Conducts point of sale procedures, cash handling.

• Monitors hospitality areas to ensure they are kept clean and safe.

• Participates in wine inventory procedures.

• Establishes and maintains a positive relationship with referral companies and individuals.

• Develops and maintain a working knowledge/interest in art and antiques.

• Maintains familiarity with Napa Valley history, wineries of interest and other hospitality businesses.

• Contributes to sales strategies and staff motivation.

• Completes any additional tasks as assigned by the Wine Director or Gallery Leader.

REQUIREMENTS:

• 3 years of experience in sales for a winery or premium consumer goods company.

• Computer proficiency: POS software experience; web based software—including salesforce.com

• Ability to prioritize and get things done in a rapidly changing environment

• Strong attention to service detail

• Self-motivated with the ability to multi task numerous projects at one time

• Exemplary interpersonal communication skills

• B.A./B.S. degree preferred but not required

• Valid CA Driver’s license

• Must be able to lift up to 50 pounds

• Must be able to work standing and walking for extended periods of time

• This position is Full-Time. The hours will vary, depending on scheduling needs. Candidates must be willing to have flexible schedules and must be willing to work weekends, evenings and holidays.

• The above information is representative of the work performed in this position, however it is not all inclusive.  The omission of a specific duty or responsibility does not exclude it from the position if the work is similar or related to the essential duties and responsibilities.

We believe that service starts inside the organization and embrace a concept called “People First.”  At RH, you will receive generous benefits, an incredible product discount and plenty of opportunity for career advancement.  Simply put, it means “if we expect our people to deliver first-class service to our customers, we must first deliver first-class service to our people.”

RH is an Equal Opportunity Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.