Tasting Room Chandon Hosts (Seasonals & On Calls)
(Wine Jobs:
Wine Retail & Sommelier)
Part Time
Domaine Chandon
Yountville,
California
Domaine Chandon is seeking Tasting Room Hosts (Seasonals & On Calls positions).
The Tasting Room Host is responsible for participating in day-to-day customer service, sharing the brand message and creating vibrant tasting experiences for all guests. This position requires integrity and passion for excellence in hospitality customer service.
Expected start date: April 4th, 2016 - Seasonal positions until the end of the season (November - December 2016)
DAILY ACTIVITIES INCLUDE (BUT ARE NOT LIMITED TO):
-Welcome guests
-Assist guests with variety of wine tasting experiences; bar tastings, private tastings, food & wine parings, groups large and small
-Complete POS sales transactions with accuracy
-Opening and closing procedures
-Set up and break down of VIP, large group and private tasting experiences
-Promote Wine Club benefits
QUALIFICATION, EXPERIENCE & SKILL REQUIRED:
Education:
High School Diploma required, College Education is preferred.
Languages:
Fluent in English language, second language helpful in communication with visiting public.
Professional experience & know how:
At least 1 year experience in wine education/hospitality industry.
Ability to remain calm even under the most stressful situation.
Communicate through active listening skills and open ended questions to gather immediate and accurate insight into guest needs.
Knowledge of methods for promoting and selling products and providing customer service.
Technical skills:
Complete multiple tasks with accuracy and urgency.
Assess situations quickly and respond with appropriate action, taking initiative to problem-solve, if necessary.
Able to process point-of-sale functions and comprehend mathematics to complete customer transactions.
Work efficiently and follows company standards, with or without immediate supervision.
Knowledge of principles and processes of wine making for providing exceptional visitor experiences.
Additional information:
Ability to lift constantly (6 to 8 hours) from 0 to 10lbs, frequently (3 to 6 hours) 11 to 25lbs and on occasion (up to 3 hours,) up to 50lbs.
Ability to stand between 6 and 8 hours per day.
COMPANY DESCRIPTION:
Domaine Chandon, Inc., is the leading sparkling wine producer in the Napa Valley and an emerging producer of varietal wines. Founded in 1973, Domaine Chandon was the first American sparkling wine venture established by a French Champagne house, Moët & Chandon. Domaine Chandon, Inc., is a part of the Wine & Spirits Division of LVMH –Moët Hennessy Louis Vuitton, the leading worldwide luxury goods company specializing in the wine and spirits, fashion, leather goods, perfumes, cosmetics, watches, jewelry and selective retailing.
How To Apply
To apply, please email us your résumé including your salary history in the cover letter at
[email protected] or come in person to the Administrative Offices at 1 California Drive, Yountville, California 94599.
Chandon is an Equal Opportunity Employer.