Chandon Retail Associates (Seasonals & On Calls) (Wine Jobs: Sales & Marketing)

  Domaine Chandon

  Yountville, California

Expected start date: April 4th, 2016 - Seasonal part time positions until the end of the season (October - December 2016)

The Retail Associate is responsible for participating in day-to-day customer service, sharing the brand message and creating vibrant experiences for all guests. This position requires integrity and passion for excellence in hospitality customer service.

DAILY ACTIVITIES INCLUDE (BUT ARE NOT LIMITED TO):

-Welcome guests

-Assist guests with wine and merchandise purchases

-Complete POS sales transactions with accuracy

-Opening and closing procedures

-Restock all wine and merchandise

-Promote Wine Club benefits

QUALIFICATION, EXPERIENCE & SKILL REQUIRED:

Education:

High School Diploma required, College Education is preferred.

Languages:

Fluent in English language, second language helpful in communication with visiting public. 

Professional experience & know how:

•  At least 2 years in retail sales and wine related experience preferred.

•  One to two years computerized register experience preferred.

•  Strong communication skills with visiting groups of all sizes. 

•  Communicate through active listening skills and open ended questions to gather immediate and accurate insight into guest needs.

•  Knowledge of principles and processes of wine making for providing exceptional visitor experiences. 

•  Knowledge of Napa Valley wine and food

•  Ability to remain calm even under the most stressful situation. 

Technical skills:

•  Strong computer and phone skills.

•  Complete multiple tasks with accuracy and urgency.

•  Assess situations quickly and respond with appropriate action, taking initiative to problem-solve, if necessary.

•  Able to process point-of-sale functions and comprehend mathematics to complete customer transactions.

•  Work efficiently and follows company standards, with or without immediate supervision.

Additional information:

•  Ability to lift constantly (6 to 8 hours) from 0 to 10lbs, frequently (3 to 6 hours) 11 to 25lbs and on occasion (up to 3 hours,) up to 50lbs.

•  Ability to stand between 6 and 8 hours per day.

COMPANY DISCRIPTION:

Domaine Chandon, Inc., is the leading sparkling wine producer in the Napa Valley and an emerging producer of varietal wines. Founded in 1973, Domaine Chandon was the first American sparkling wine venture established by a French Champagne house, Moët & Chandon. Domaine Chandon, Inc., is a part of the Wine & Spirits Division of LVMH –Moët Hennessy Louis Vuitton, the leading worldwide luxury goods company specializing in the wine and spirits, fashion, leather goods, perfumes, cosmetics, watches, jewelry and selective retailing.

How To Apply

To apply, please email us your résumé including your salary history in the cover letter at [email protected] or come in person to the Administrative Offices at 1 California Drive, Yountville, California 94599.

---