Chandon Associate (Seasonals & On Calls)
(Wine Jobs:
Vineyards & Cellars )
Part Time
Domaine Chandon
Yountville,
California
The Chandon Associate is responsible for participating in day-to-day customer service, sharing the brand message and creating vibrant experiences for all guests. This position requires integrity and passion for excellence in hospitality customer service.
Expected start date: April 4th, 2016 - Seasonal part-time positions until the end of the season (December 2016)
DAILY ACTIVITIES INCLUDE (BUT ARE NOT LIMITED TO):
-Stock wine consistently
-Wash, dry and buff all glasses, plates, and utensils
-Set up and break down of tour and tasting, VIP, large group and private tasting experiences
-Keep all areas clear of debris, broken glass, water etc. in the tasting room and terrace as needed.
- Opening and closing procedures
QUALIFICATION, EXPERIENCE & SKILL REQUIRED:
Education:
High School Diploma required.
Languages:
Fluent in English language, second language helpful in communication with visiting public.
Professional experience & know how:
• 1 year in hospitality industry preferred, preferably in a back waiter or bar back role.
• Complete multiple tasks with accuracy and urgency.
• Ability to remain calm even under the most stressful situation.
• Communicate through active listening skills and open ended questions to gather immediate and accurate insight into guest needs.
• Knowledge of methods for providing customer service.
Technical skills:
• Assess situations quickly and responds with appropriate action, taking initiative to problem-solve, if necessary.
• Work efficiently and follow company standards, with or without immediate supervision.
Additional information:
• Ability to lift constantly (6 to 8 hours) from 0 to 10lbs, frequently (3 to 6 hours) 11 to 25lbs and on occasion (up to 3 hours,) up to 50lbs.
• Ability to stand between 6 and 8 hours per day.
COMPANY DISCRIPTION:
Domaine Chandon, Inc., is the leading sparkling wine producer in the Napa Valley and an emerging producer of varietal wines. Founded in 1973, Domaine Chandon was the first American sparkling wine venture established by a French Champagne house, Moët & Chandon. Domaine Chandon, Inc., is a part of the Wine & Spirits Division of LVMH –Moët Hennessy Louis Vuitton, the leading worldwide luxury goods company specializing in the wine and spirits, fashion, leather goods, perfumes, cosmetics, watches, jewelry and selective retailing.