Retail Wine Specialist/ Sales Associate
(Wine Jobs:
Wine Retail & Sommelier)
Part Time
Wine by the Bay: 888 Biscayne Blvd.,
Florida
We are a retail wine shop in downtown Miami looking for a friendly, outgoing Wine Specialist that is passionate about wine. This role includes wine sales, ensuring excellent customer service, participating in wine tatsings, handling inventory (input, online inventory) labeling and displays.
This position requires a candidate with a strong sales background, who can confidently increase sales through building customer relationships, suggesting similar products and upselling, as well as developing and motivating fellow staff to do the same.
Duties include:
- Provide great customer service -- Greet customers and acquaint new customers with the store layout, help locate products, make recommendations as appropriate
- Be familiar with and maintain knowledge of product offerings and current sales and promotions
- Answer phone calls and direct or respond to customer queries as appropriate
- Work with owners to prepare for and/or conduct in-store tastings and corporate events
- Ensure customer feedback and concerns are addressed immediately
- Create tasting sheets and store signage/labels/online inventory with wine descriptions and pricing
- Process in-store sales and phone orders using an e-commerce software.
Qualifications include:
- Strong knowledge of wines. Wines & Spirits Educational Trust (WSET), CSW, Court of Master Sommelier's Intro or Certified preferred but not required.
- Proficiency with Microsoft Office and general Point-of-Sale systems.
- Knowledge of Craft Beer and Spirits is a plus.
- Strong organizational skills and ability to manage projects while in a busy retail environment.
- Ability to lift 50 lbs
Current Schedule Needed:
Tues: 12:00-5:00
Wed: 12:00-5:00
Thursday: 5:00-9:00
Friday: 12:00-5:00
Saturday: 12:00-9:00
Please attach your resume and a cover letter detailing your qualifications.
How To Apply
Contact as desired. Email, by phone, or in person.
