Tasting Room Sales Associate
(Wine Jobs:
Sales & Marketing)
Part Time
United States,
California
Position:
Part-Time Tasting Room Sales and Customer Service: This hourly position requires 1-3 days of availability per week (weekend availability required), and additional time requirements for quarterly special events. This position becomes available in May/June at Vino Noceto Winery, located 40 miles due east of Sacramento in the Shenandoah Valley of Amador County, CA.
Summary:
The Customer Service Specialist is responsible for the sale of wine, non-wine products, and wine club memberships in our tasting room, and for providing basic support to various sales & marketing functions. The ideal candidate possesses exceptional customer service skills, an enthusiasm for wine and the ability to engage and entertain diverse audiences in a fast-paced environment. Previous experience with Point-of-Sale software, website content management, and/or Microsoft Office is strongly preferred.
Responsibilities:
- Provide an informative, entertaining wine tasting experience
- Promptly and warmly greet all tasting room guests;
- Suggest and sell wines and wine club memberships;
- Provide food-pairing recommendations and general tourism information;
- Describe wines, winemaking and vineyard management practices, winery story and philosophy, and history of local viticulture;
- Handle routine transactions using Point-of-Sale software (Microsoft RMS)
- Enforce discounting and wine club practices;
- Complete opening and closing procedures (cash drawer reconciliation, etc);
- Standard sales processing -- including voids & returns;
- Tasting room upkeep
- Assist with retail merchandise & wine displays;
- Manage and maintain food and supplies stock;
- Keep a clean and organized retail environment;
- Performance of other duties & functions, as assigned;
- Represent winery at outside events;
- Assist on-site special event planning, setup and execution;
Requirements and Qualifications:
· Able to lift and carry 50 pounds or more;
· Must be at least 21 years or older;
· Previous restaurant, tasting room, or wine experience required;
· Enthusiasm for wine;
· Mastery of MS Office Suite (Word, Excel and Powerpoint) required;
· Previous experience with Retail Point-of-Sale Software, Customer/Order Management Software preferred;
· Strong verbal and written communication skills;
· Flexible, team player, able to multi-task and willing to "go the extra mile"
Salary information:
Location/industry competitive wage, w/ potential for advancement.
Contact Information:
If you are interested in, and qualified for the position described herein, please email your résumé to [email protected] to request an application.
How To Apply
Stephen, Vino Noceto Tasting Room
