Wine Ambassador (Wine Jobs: Wine Retail & Sommelier)

Part Time

  Ste Michelle Estates

  Sonoma, California

Description To provide guests of Patz & Hall a superior wine tasting experience, consistent with and reflective of a wine company which crafts world class wines, while also offering administrative support to the Patz & Hall team.

Part Time Position 

• Act as ambassador for the winery promoting its heritage, goals and guiding principles
• Build new and retain existing ambassadors through customer engagement, customer follow-up and by providing outstanding customer service with all customer interactions.
• Achieve or exceed department goals by utilizing strategic selling skills to encourage wine club membership and through assisting customers with purchases
• Conduct informative tasting experiences including guided tours with ability to display and convey knowledge of wine.
• Ability to speak confidently and with accuracy in front of large groups.
• Facilitate accurate sales transactions using retail POS registers.
• Stock retail area by moving and distributing cases of wine and other merchandise.
• Participate in physical inventory as requested.
• Perform housekeeping tasks.
• Assist with the set-up and execution of special events as requested.
• Performs other duties as assigned by manager.
• Ability to work in various weather conditions and non-traditional business hours including evenings, weekends and holidays. 
• Ability to lift and carry up to 35 pounds and stand for extended periods of time.
Requirements • 2 years of retail customer service experience recommended
• Strong communication skills, customer service skills, sales skills and the ability to prioritize while handling multiple tasks is required
• Ability to work in a fast-paced, changing environment 
• Goal orientated and able to work as part of a team 
• Ability to speak comfortably and audibly in front of groups 
• Interest in or knowledge of wine and wine industry
• Proficiency in Point of Sales (POS) systems preferred, basic computer skills required
• Must be flexible and available to work varied hours 
• Must be at least 21 years of age
• High School diploma or equivalent
• History of responsible use of alcohol and other appropriate conduct, as well as fitness to be licensed, permitted, and/or certified by state and/or local regulatory bodies.

How To Apply

https://re11.ultipro.com/UST1001c/JobBoard/JobDetails.aspx?__ID=*FF5BAC0CABBAA9A9

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