Junior Sales Operations Associate (Wine Jobs: Sales & Marketing)

  True Brands

  Seattle, Washington

We are seeking a Junior Sales Operations Associate who will help with all duties and projects that come under the responsibility of the sales department. The Junior Sales Operations Associate position is an entry level position for the Sales Operations Team. This role reports to the Sales Operations Team Lead and works closely with other Sales Operations Associates, Customer Service Representatives, Sales Representatives and Accounts Receivable. The ideal candidate is self-motivated, fast-learning, highly organized and extremely detail oriented. This is a fast paced position and you must possess the ability to “go with the flow” as your day to day is constantly changing. This is a full-time position in a dynamic, creative environment. This position will work directly the Senior Sales Operations Associate in charge of the Purchase Orders email in assisting them to make sure every order is entered by the end of each day.

Job duties include but are not limited to:

• Draft letters, emails, proposals and other documents

• Provide exceptional support to our customers

• Resolve customer issues in a timely manner

• Support the sales team operationally by entering orders, and processing returns.

• Generate and customize reports using Netsuite

• Manage and maintain customer databases

• Prioritize and manage multiple projects at once

• Help answer incoming calls from customers when incoming call volumes increase

• Other administrative tasks

Qualifications:

• Driven to succeed

• Strong time management skills

• Strong work ethic

• Strong written and oral communication skills

• Highly organized

• Proficient in Microsoft Office suite

• Ability to adapt in an ever changing environment

• Strong analytic and problem solving skills

• Ability to work cross departmentally

• Willing and motivated to reach out to customers over the phone

• Interest in the wine/spirits/beer industry is a plus

How To Apply