Tasting Room Associate (Wine Jobs: Wine Retail & Sommelier)

Reporting directly to the Tasting Room Manager, the Tasting Room Associate ensures quality experiences for guests while maintaining a professional and friendly attitude. Associate is in contact with the public on a daily basis promoting and selling our products via wine tasting and winery knowledge. Associate may be asked to work wine events after normal business hours on-and-off-site. We are looking for part-time availability and flexibility to also work weekends and holidays.


JOB SPECIFICS
•  Conducts wine tastings
•  Applies customers service skills
•  Ambassador on behalf of Gruet Winery to the public
•  Direct-to-consumer salesperson selling bottles and cases of Gruet wines
•  Promotes Wine Club
•  Answers phone calls, takes phone orders
•  Supports winery needs at special events which may be offsite and outside of normal business hours
•  Organizes the work place on a daily basis, including cleaning duties at beginning and end of shift
•  Stocks wine and retail items
•  Communicates with the TR Manager on inventory and supplies needed
•  Helps to carry orders out to customer vehicle if needed
•  Performs other duties as assigned
•  Performance will be measured on ability to work independently as well as part of a team, manage time, multitask, prioritize objectives, communicate effectively, and most importantly connect with customers while providing quality and timely service.

PREFERRED EXPERIENCE AND SKILLS

•  1 year customer service or sales/retail experience
•  Outstanding customer service and sales skills
•  A passion for and sound knowledge of wine or willingness/ability to study and learn quickly 

PHYSICAL DEMANDS
Tasting Room Associate should have the ability to stand and be mobile for long periods of time and crouch for supplies. Employee will have to occasionally lift cases of wine nearing 50 lbs. The Tasting Room work environment may be a loud and busy.