Guest Service Associate
(Wine Jobs:
Sales & Marketing)
Full Time
Peju Province Winery
Rutherford,
California
Peju Winery believes that each employee makes a significant contribution to the Winery’s success.
This job description is designed to outline primary duties, qualifications and job scope. However, it is
not meant to limit you nor the Winery to only the work identified within this document. Peju Winery
expects that you will offer your services where and when they are necessary to ensure the success
of the Winery, and to maximize your own skill level.
The Guest Service Associate is an individual that possesses a positive and professional attitude, is
typically the first point of contact for guests visiting the winery, possesses a friendly, polished, and
professional attitude, can communicate effectively, organizes guests into groups and escorts groups
to various tasting room counters throughout the winery.
ESSENTIAL JOB FUNCTIONS
• Works closely with Tasting Room Manager and Wine Ambassadors
• Greets guests graciously while at the same time maintaining a high sense of urgency
• Escorts guests to Tasting Room counters
• Completes point of sale transactions, Wine Club & Donation pick-ups
• Completes shipping orders
• Prepares cheese plates, preps for tasting presentations
• Performs presentation clean-up as needed
• Maintains merchandise displays and replaces inventory as needed
• Coordinates some aspects of Art Gallery Shows if needed
QUALIFICATIONS
To perform this job successfully an individual must be able to perform each essential function listed
above and below satisfactorily.
• Possess a courteous, professional attitude
• Excellent guest management skills
• Swift afoot
• Possess a professional/business wardrobe
• Previous high-end retail, restaurant hostess, or resort concierge experience
• Experience with POS software
• Passion for guest service and retail sales
PREFERENCES
• Experience with AMS
• Knowledge of wine and the wine industry
• Experience selling high-end luxury goods/services, art gallery and hospitality fundamentals.
• Bachelor’s Degree or equivalent experience
