Beer/Craft Manager (Wine Jobs: Wine Retail & Sommelier)

POSITION SUMMARY

Achieves company sales and distribution objectives, marketing and financial goals by organizing, directing, motivating and developing a team and by focusing a significant portion of time in the field, coaching associates and cultivating key accounts and by assisting in the Business Managers objectives which include pricing, programming, forecasting and vendor administrative interaction.

ESSENTIAL POSITION RESULTS

• Manages team by coaching, performing  all evaluations  and  overseeing performance management plans of Account Development Specialist (ADS).
• Ensures adherence to all BBG Work Rules and Corrective Action Policy standards by keeping associates responsible for standards and following the appropriate course of action in conjunction with Human Resources.
• Participates in the associate interview and selection process by working with Human Resources to source candidates, schedule interviews, conduct interviews, and manage the on-boarding process.
• Manages sales goal process by collaborating with Division and Business Manager to ensure goals are achievable, recommending changes when necessary, allocating goals by territory and sales representative, reviewing objectives with Field Sales Manager and Sales Representative and coaching team on how to meet objectives.
• Evaluates ADS’ performance weekly by analyzing territory level  results versus the monthly objectives and conducting individual meetings to strategize on how to close any gaps.
• Demonstrates a strong  customer  orientation by maintaining  a frequent presence with strategic accounts and establishing relationships with key decision makers; assists Field Sales Managers in the resolution of account level problems and escalates customer challenges to the Division Manager when necessary.
• Follows BBG training policy and procedures by ensuring that the training manual components are completed in a consistent manner by all team members including conducting coaching calls, work-withs and associate reviews.
• Informs sales teams of company/supplier activities and contributes to the on- going education of sales associates by working with the applicable departments (Business Manager, In House Trainers) in the planning, preparation and execution of general sales meetings to effectively communicate programs, strategies, policies, sales and training objectives.
• Ensures that the sales staff has the appropriate selling tools for upcoming programs by reviewing goals, sales programs and applicable selling materials, identifying any gaps and working with the applicable department/associates (e.g. Business Manager, Marketing, Event Marketing, etc) to develop the necessary materials.
• Performs all necessary administrative functions by approving T&Es, invoices and samples, managing the divisional budget and validating sales goals and incentives monthly (authentication of achievement).
• Maintains balanced territories by assigning new accounts and reallocating accounts as needed to the ADS.
• Completes all necessary training programs by attending, participating, and passing all required tests as defined by management.
• Maintains professional and industry knowledge by attending educational workshops, reviewing professional publication, establishing personal networks and participating in professional societies.
• Maintains customer confidence and protects  operations by keeping information confidential.
• Maintains a  safe  and  clean working  environment  by  complying with procedures, rules and regulations.

SUPERVISORY RESPONSIBILITIES

•  Manages Account Development Specialist

Qualifications:

MINIMUM QUALIFICATIONS

 Education, Certifications and /or licenses:

• High School diploma or equivalent required.
• Bachelor’s degree in related field  and/or equivalent training  and work experience.
• Ability to hold a Solicitor’s Permit is required.
• Must have a valid driver’s license and be able to operate a motor vehicle

• 8 to 10 years’ industry experience

 Knowledge/Skills:

• An understanding of beer, wine and spirits is required.
• Must be a results oriented  professional with  excellent verbal/written communication skills using diplomacy and discretion as well as strong customer service skills.
• Ability to multi-task, work independently and/or within a team, pays attention to detail and meets deadlines.
• Proficient PC skills using MS Office and other various computer systems including presentation software.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

While performing the duties of this job, the associate is regularly required to use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The associate frequently is required to stand, walk, sit, and climb or balance.  The associate must occasionally lift and/or move up to 50 pounds. The associate must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions