Logistics Coordinator export (Wine Jobs: Management & Administration)

Full Time

  JF Hillebrand USA Inc

  Napa, California

 

 

Job title: Export Customer Service Representative / Logistics coordinator

 

 

 

CSR has the responsibility to provide superior customer service by focusing on the individual needs of each customer, directly or through the support of other team members, promoting long-term customer relationships and customer loyalty.

 

We are offering $ 15 - $ 20 per hour (depending on the experience in our field the candidate has.) Once on our payroll we also offer benefits (such as health insurance, life insurance, paid vacation and holidays, 401 etc. after an initial waiting period).

 

Required skills:

 

 

 

 

 Very good communication skills (telephone and email) are essential as the interaction w/ customers and vendors on the phone and by email is a major part of the job

 

 

 

 

 Team player with proven ability to work well under pressure and CONSTANT deadlines

 

 solving skills with the ability to seek alternative solutions for dilemmas and problems

 

 Strong attention to detail with excellent follow-up

 

 Working knowledge of Microsoft office Products, especially Outlook and Excel

 

 Professional aptitude, presentation and demeanor

 

 

 

Detailed oriented

 

 Ability to work a 40 hour work week on a regular basis is essential

 

 Ability to speak, read, write, and understand English is essential

 

 

 

 

 Can quickly learn new skills

 

 Prior International or Export experience preferred

 

Responsibilities include:

 

 

 

 

 coordinate and schedule pick-up of wine with wineries and trucking companies

 

 book containers with steamship lines

 

 issue documentation for export shipment (AES, AWB, House B/L)

 

 invoice the customers or our overseas offices

 

 establish good relationship with our customers and vendor

 

 update and maintain shipment information in our window based order processing program

 

 Communicate with trucking companies, shipping lines, and Customers

 

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