Help Desk
(Wine Jobs:
Management & Administration)
Full Time
Microworks Wine Soffware
Napa,
California
Microworks is seeking to recruit talent to augment our highly skilled team. We are looking for individuals with the right combination of skills and attitude, people who share our philosophy and culture that want to become part of our evolving team. If you are passionate about technology and the wine industry and are excited by the opportunities and see a good fit between your ambitions and ours, we want to hear from you.
Job duties include providing help desk phone software support for our customers, assistance in the on-boarding processes for new customers, training and documentation. Candidates must have an outgoing personality, critical thinking skills, excellent written and verbal communication skills, and must be patient when working with customers. Applicants must have at least two years customer service experience and have basic working knowledge of point-of-sale systems, inventory control, and accounting practices. Appreciation of the wine industry and a willingness to learn about wine technology is desirable.
