Tasting Room Manager (Wine Jobs: Sales & Marketing)

  Judd's Hill Winery (http://www.juddshill.com)

  Napa Valley, California

Judd’s Hill is a family-owned winery producing small-lot, ultra-premium wine in the Napa Valley.  We are currently seeking an enthusiastic and organized hospitality professional to lead our Tasting Room team.  Our ideal Tasting Room Manager candidate will excel at sales, service, wine education and have the ability to bring out the best in our Tasting Room team.

 

JOB REQUIREMENTS

Minimum of three years Tasting Room leadership experience

Strong sales training and team leadership skills

Ability to maintain a positive, solutions-oriented attitude

Extensive wine knowledge and basic wine production knowledge

Excellent attention to detail and a committed work ethic

Excellent verbal and written communication skills

Ability to consistently work a weekend schedule

Ability to stand for long periods and lift 50 lbs regularly

Proficiency in MS office suite and excellent MS excel skills

Ability to solve problems effectively and with minimal oversight

Must possess a valid CA drivers license

Prior working knowledge of Vinsuite POS system is a plus

 

SUMMARY OF MANAGERIAL AND ADMINISTRATIVE DUTIES  (includes but are not limited to the following)

Lead Tasting Room team in meeting or exceeding sales goals

Actively develop new initiatives to improve customer experience and increase sales

Complete or delegate the completion of daily sales reporting

Create and manage Tasting Room employee schedule

Manage order fulfillment and shipping of wine

Respond to customer service issues in a professional, warm and timely manner

Coordinate movement of wine inventory to and from offsite warehouse and fulfillment center

Manage onsite wine, printed material and Tasting Room products inventory

Manage the completion of daily opening and closing Tasting Room duties

Conduct regularly scheduled reviews with Tasting Room staff

Coordinate with production team on the use of cellar space for consumer blending sessions, and seminars.

Develop and conduct marketing outreach (in person, via email and phone) to local hospitality partners and tour companies

 

SUMMARY OF SALES AND HOSPITALITY DUTIES (includes but are not limited to the following)

Provide world-class service while conducting tastings, guest blending sessions, and seminars

Maintain a position of sales leadership as an example to the Tasting Room team

Assist in managing reservations and fielding inquiries for appointments

Assist with special events both offsite and onsite

This is a full time, benefited position that includes vacation, paid holidays and a medical insurance plan. There is also the opportunity for additional incentive compensation for exceeding sales and profitability goals. Base salary will be determined by prior experience and abilities.

How To Apply

Please respond with resume, cover letter and salary history.
All resumes will be held in strictest confidence.

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