Business Relationship Manager
(Wine Jobs:
Management & Administration)
Full Time
Manteca,
California
Delicato Family Vineyards has an immediate career opportunity for a Business Relationship Manager in our Manteca, CA facility.
Delicato is a family-owned California winery founded in 1924. Three generations of the Indelicato family have guided grapes from vineyard to bottle and into homes and dining establishments around the world. Delicato is steadfastly committed to crafting and representing wines of the highest quality produced in accordance with sustainable winegrowing practices. Among the leading and fastest growing wine companies in America, the Delicato portfolio includes Gnarly Head, Black Stallion Estate Winery, Noble Vines, HandCraft Artisan Collection, La Merika, First Press, Bota Box, Massimo, Irony, Domino and Twisted.
The Business Relationship Manager (BRM) is the connection among the IT department and the business units IT serves. The primary goal for this position is to ensure that both business and IT are delivering the most effective solutions on behalf of Delicato Family Vineyards (to the right people). The successful incumbent will be charged with establishing trusted and a strategic working relationship among the business units and IT to deliver technology value for the company. This includes establishing business objectives and system alignment, maintaining strategies, and providing roadmaps for each business process & capability. In addition, the BRM identifies dependencies and opportunities for delivery of integrated systems, cost avoidance through existing portfolio or external solutions, and partners with other BRMs, Business Process Owners and Subject Matter Experts to ensure cross-functional system optimization.
The role involves leadership through facilitation such as identifying and leading the adoption of new technology-based solutions by business users. The business relationship manager also has strong communications skills; keeping the business informed of critical information regarding their systems.
Duties/Essential Job Functions:
• Interface with manager recommending improvements, efficiencies and effective system solutions.
• Prepares status and reports for the governance committee.
• Is a business consultant who recommends process improvements, system solutions and assists with business cases.
• Communicates regularly with internal and external customers in order to ensure the delivery of high quality systems and application documentation.
• Mentor and train employees to utilize systems; set standards and objectives for team’s work performance.
• Manages Domain projects, tracks project milestones, issues and deliverables.
• Plans and schedules project timelines and milestones using appropriate tools.
• Assists run team in managing all phases of systems development including development planning, requirements analysis, input to database design, testing, implementation, and documentation of applications. Prepares and turns over project for Run Mode.
• Understands the role of the department in the overall corporate strategy and planning and set objectives that are aligned with this role.
• Configures and customizes SAP when needed for the respective supported domain.
• Works as liaison between departments to support IT project completion and to meet business needs.
• Identifies gaps in core competencies and effectively uses development strategies to build needed business and application knowledge, skills, and abilities within the group.
• Seeks and takes advantage of opportunities to expand knowledge of departmental operations beyond normal requirements or expectations.
• Identifies and acts upon opportunities to improve communications at all levels and in all directions.
• Displays an excellent ability to facilitate cross-functional communication including the ability to identify and resolve conflict.
• Solicits feedback and evaluates and monitors client or customer satisfaction to improve the quality of services.
• Spends some time developing domain skills, attending industry seminars, and networking with other SAP experts.
• Understands system validation and documentation in a regulatory environment.
Position Requirements:
Education: BS in Computer Science with equivalent experience.
Experience: 5-7 years in information technology to include experience with SAP ERP, Production planning, Supply Chain Management, 3-5 years project management with team management/supervisory experience. CPG experience a must, spirits and wine CPG a Big plus. Sap Module PP, MRP, S&OP required.
Knowledge: Excellent leadership skills, analytical, problem-solving, and organizational skills. Ability to assess and document business benefits to be derived from information and telecommunication technologies. Strong skills in Production planning, Warehouse Management, Supply Chain Management, project management, particularly in SAP modules, and good business acumen. Experience with evaluating business system skills, and process decomposition.
Delicato offers its employees a generous and comprehensive benefits package. The core health insurance components include medical, dental and vision, where Delicato covers nearly the entire cost for employees and a large percentage for dependents. Additional health benefits include life, disability and flexible spending accounts. Other benefits include 401(k) with generous company match, discretionary profit sharing, paid time off (PTO), paid holidays, wine & merchandise discounts, tuition reimbursement, gym discounts & many more.
EOE
How To Apply
Please apply online at:
http://ch.tbe.taleo.net/CH10/ats/careers/requisition.jsp?org=DELICATO&cws=1&rid=410