Wine Retail Manager (Wine Jobs: Wine Retail & Sommelier)

Full Time

  Artisan Wine Depot (http://www.artisanwinedepot.com)

  Los Gatos, California

We are a retail wine shop looking for a friendly, outgoing Manager that is passionate about wine. The Manager is a shop leader whose role includes training and developing staff, provides coaching and regular feedback, ensures excellent customer service, and opening and closing duties are completed correctly. This position also requires a candidate with a strong sales background, can confidently increase sales through building customer relationships, suggesting similar products and upselling, as well as develop and motivate staff to do the same.

Essential responsibilities:

- Provide great customer service -- Greet customers and acquaint new

customers with the store layout, help locate products, make

recommendations as appropriate

- Be familiar with and maintain knowledge of product offerings and

current sales and promotions

- Answer phone calls and direct or respond to customer queries as appropriate.

- Work with owners and sommelier to prepare for and/or conduct in-store tastings and corporate events

- Ensure customer feedback and concerns are addressed immediately

- Act as a role model

- Demonstrate leadership of the store ensuring cleanliness and organization

- Manage shop promotions and presentation

- Communicate critical information in a timely manner

- Create tasting sheets and store signage with wine descriptions and pricings

- Monitor online orders and pull wines for customer in-store pick-up

- Process in-store sales and phone orders using an e-commerce software

- Ensure the tasting area and sales floor are clean and organized

- Create purchase orders

- Be skilled in using Word, Excel and other necessary software programs

-   Be able to carry a case of wine (~50 lbs)

-   Knowledgeable about wine preferred but not required

 

Qualifications:

-  Minimum of 2 years of retail management experience or related experience

-    Ability to lead, coach, and train staff

-   Strong sales skills

-   Excellent customer service skills

-   Excellent communication skills

-   Excellent time management and delegation skills

Please send your resume in the body of an email, and include a brief note as to why you want to work in wine retail.

Follow this button to apply for this job posting


Wine & Restaurant Jobs in the USA. Looking for a job or hiring new employees in the wine & restaurant industry? Wine Jobs USA - The job site for the wine & restaurant industry throughout the US. Find ads for jobs in the wine industry, from winemaking to wine sales jobs.

Employers and Recruiters - Attract the best candidates for your employment opportunities. Post your ads for hospitality and wine industry jobs on winejobsusa.com.

Job Seekers - Find jobs in restaurants and wine including restaurant jobs, winery jobs, wine sales reps, winemakers, Sommelier jobs and more. Job seekers, sign up to receive wine and restaurant job postings by email.