Customer Service Representative (Wine Jobs: Management & Administration)

Full Time

  Naked Winery

  Hood River, Oregon

OUR STORY 

We are a growing family owned winery based in Hood River, Oregon with tasting room locations in Hood River, Bend, McMinnville and Seaside! On a mission to cut America’s divorce rate by encouraging couples to share a glass of wine nightly, Naked Winery has been an innovative and thriving industry leader for over a decade now. Our philosophy is to produce premium class Oregon and Washington wines, with exotic brands and provocative back labels that are just a bit risqué. We aim to please the palate, change the conversation, and enhance the romantic experience around wine. 

JOB RESPONSIBILITIES 

  • Efficiently and effectively respond to all customer service requests via email, phone, and website live chat
  • Utilize UPS World Ship and POS system to process orders and shipping
  • Utilize Amazon Seller Central for processing Amazon orders and customer inquiries
  • Troubleshoot and communicate across departments to problem solve customer requests
  • Follow direction and fulfill duties as assigned by manager
  • Be a team player and flex as needed for special events or during high volume business times

QUALIFICATIONS 

  • Must be 21+ years of age and able to obtain an OLCC permit to serve alcohol
  • Outgoing and engaging with excellent oral and written communication skills
  • Demonstrated ability to be pro-active and take initiative
  • Thorough, detail-oriented, and able to complete tasks on time
  • Ability to work effectively and creatively in a fast-paced, often changing environment

PREFERRED QUALIFICATIONS 

  • Bachelor’s degree or equivalent
  • Experience with Amazon Seller Central, UPS World Ship and Microsoft Office programs (not required)
  • An interest in wine and a passion for adventure in the great outdoors

COMPENSATION 

This is a full-time position with a competitive compensation structure. We offer a generous wine discount, complimentary quarterly wine club benefit, company 401k, company medical plan and paid time off.

How To Apply

https://nakedwinery.bamboohr.com/jobs/view.php?id=24&source=indeed&src=indeed&postedDate=2017-09-12

Wine & Restaurant Jobs in the USA. Looking for a job or hiring new employees in the wine & restaurant industry? Wine Jobs USA - The job site for the wine & restaurant industry throughout the US. Find ads for jobs in the wine industry, from winemaking to wine sales jobs.

Employers and Recruiters - Attract the best candidates for your employment opportunities. Post your ads for hospitality and wine industry jobs on winejobsusa.com.

Job Seekers - Find jobs in restaurants and wine including restaurant jobs, winery jobs, wine sales reps, winemakers, Sommelier jobs and more. Job seekers, sign up to receive wine and restaurant job postings by email.