Tasting Room Manager
(Wine Jobs:
Wine Retail & Sommelier)
Full Time
Zialena
GEYSERVILLE,
California
Zialena Winery, a fourth generation family winery in Alexander Valley, is looking for an experienced, motivated individual with a commitment to excellence to join our team and help us achieve our near-term and long-term growth projections. We are a small team with a tasting room and winery under construction (scheduled for completion in January), so this position provides a unique opportunity for the right individual to establish a premium wine tasting experience from scratch. Because of this, we are looking for a candidate who has experience with premium wine brands, multiple tasting rooms and styles, likes to engage with customers and sell wine and club memberships, is a self-starter, and can be comfortable wearing a lot of different hats. Some initial responsibilities will include establishing policies and procedures for the tasting room, implementing a POS system, connecting with other area winery tasting room staff, and designing memorable tasting room experiences for guests.
Essential Duties:
• Supervise day to day tasting room operations
• Assist in establishing the tasting room policies and procedures including inventory policies
• Develop unique customer experiences to grow our business
• Assist in planning, promoting, and executing hospitality events such as private tastings, club events, weddings, group visits, and barrel tastings
• Maintain wine / event updates on our website and assist with our social media presence for current releases, promotions, events, etc.
• Drive wine sales and wine club recruitment and retention
• Hire, train, and supervise tasting room associates
• Develop incentive programs to profitably drive sales
• Educate guests on wines, winemaking practices, and winery history
• Represent the winery in public and trade settings as needed
• Cultivate partnerships with local hotels, restaurants, and other hospitality vendors to increase traffic
• Assist with other projects as needed
Minimum Qualifications:
• 3+ years of experience as a tasting room manager, preferably in more than 1 setting
• Knowledge and experience in establishing a new tasting room, including launching a POS system and developing a premium hospitality experience
• Passion and enthusiasm for wine and the wine industry
• Proven track record in generating sales
• Experience in hiring sales associates, with a focus on retention
• At least 2 references as to your sales and service abilities
• Ability to work independently and in collaboration with others
• Fluent in spoken and written English
• Proficiency in MSOffice, POS systems (eWinery or Vin65 preferred)
• Ability to climb stairs and lift up to 50 pounds
How To Apply
Interested applicants should forward resume and statement of interest to
[email protected]