Coordinator, Sales Support (Wine Jobs: Sales & Marketing)

  The Family Coppola

  Geyserville, California

Essential Duties and Responsibilities:

1. Customer Service (50%)
• Daily tracking and reporting of wine sales, as well as final month-end reports to the sales team
• Process and merge wine orders for: FFCW, VDW, Distinctive Label, Internal Channels, Export
• Manage shipments with outside warehousing
• Monitor and manage allocations per market
• Manage customer service communication with company distributors and freight carriers
2. Sales Support (40%)
• Communicating inventory levels, product pricing, department allocations and hold orders with sales team and department managers
• Administrative functions including, but not limited to typing, filling, answering telephone, scheduling meetings and conference calls, handling mail, making travel arrangements
• Manage logistics for trade fairs and events including, but not limited to, registration, wine shipments, marketing POS material and related coordination with event organizers
• Processing of all distributor invoices – scanning to field sales, filing approvals, submission
• Respond to consumer inquiries, and complaints
• Maintain sales team contact data
• Maintain distributor and freight/carrier data 
• Gather key information from other departments for monthly newsletter to sales team
• Develop spreadsheets as directed
• Special projects and other duties as assigned by manager
3. Trade Support (10%)
• Manage and coordinate all requests for trade tours and tastings
• Maintain current information for the trade sales web portal

Supervisory Responsibilities: N/A

Education/Experience: High School Diploma and 3-5 yrs related experience and/or training; or equivalent combination of education and experience. Wine industry experience preferable.

Knowledge, Skills & Abilities: 
• Proficient in Microsoft Word and Excel 
• Knowledge/experience with scheduling of freight carriers
• Knowledge of wine shipping, traffic, and order entry
• Accuracy – Ability to perform work accurately and thoroughly
• Communication, Written – Ability to communicate in writing clearly and concisely
• Detail Oriented - Ability to pay attention to the minute details of a project or task
• Innovative - Ability to look beyond the standard solutions
• Interpersonal - Ability to get along well with a variety of personalities and individuals
• Organized - Possessing the trait of being organized or following a systematic method of performing a task
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines

Physical Demands:
N (Not Applicable) - Activity is not applicable to this occupation
O (Occasionally) - Occupation requires this activity up to 33% of the time (0-2.5+hrs/day)
F (Frequently) - Occupation requires this activity from 33% - 66% of the time (2.5-5.5+ hrs/day)
C(Constantly) - Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Stand – F, Walk – F, Sit – F, Handling/Fingering – F, Reaching Outward – F, Reaching Above Shoulder – O, Climb – O, Crawl – O, Squat or Kneel –O, Bend – O, Working at the computer - F

Lift/Carry
10 lbs or Less, F
11 – 20 lbs, O
21 – 50 lbs, O
51 – 100 lbs, N
Over 100 lbs, N

Push/Pull
12 lbs or Less, F
13-25 lbs, O
26-40 lbs, O
41-100 lbs, O

Work Environment: Office

How To Apply