Technical Trainer (Wine Jobs: Management & Administration)

  Wine Warehouse

  Commerce, California

Family-owned Distributor of Fine Wine, Craft Beer and premium spirits seeking a full-time Technical Trainer.

Position Description:

• Prepares and conducts technical training programs.
• Prepares and conducts technical testing programs to validate the training programs.
• Assesses training needs and certification requirements.
• Deploys training to targeted personnel.
• Prepares training material and classroom agenda.
• Provides end user training.
• Conducts presentations and webinars.
• Creates instructor materials (course outlines, background material, instructional materials, and training aids).
• Assesses the comprehension level of the training at periodic intervals (certification renewals).
• Assists in design of computer-based and multimedia curriculum.
• Continuously enhances technical instructional delivery and presentation skills.
• Mentors other instructors in the subject matter, content, and course delivery techniques for assigned technical courses.
• Ensures the quality and consistency of course content throughout a course life cycle.
• Tests processes with different subjects.
• Manages the training program in accordance with business needs.
• Plans and direct classroom training, electronic learning, multimedia programs, and other computer-aided instructional technologies, simulators, conferences and workshops.

Requirements:

• Minimum 4-6 years related business knowledge with strength in working in a sales-team environment who enjoys the challenge of working under pressure either independently or as a member of a pro-active team.
• Efficient at multi-tasking and prioritizing tasks, so that the most business critical tasks and competing demands are addressed and resolved first.
• Adaptable, comfortable with ambiguity and change and ability to recommend solutions to resolve problems.
• Can work well independently and contribute significantly as part of a team.
• Enjoys working hard, has a calm approach and a positive attitude; is stable, comfortable and energetic.
• Presentation and training skills: Capable and experienced with creating and composing training materials and curricula and presenting these in a business environment.
• Has a demonstrated track record of communicating effectively with internal staff and our supplier partners.
• Strong Windows PC and Server Operating System skills, Windows7, MS Office, Open Office, and familiar with Google Apps.
• Experience using and training on Android and IPad devices.
• Excellent command of written and spoken English.  Able to understand issues and provide PC directions over the phone.
• Ability to perform under minimum supervision.

How To Apply