Tasting Room Manager
(Wine Jobs:
Management & Administration)
Full Time
Clifton, VA (30 minutes from Washington DC),
Virginia
Looking for well-organized candidate with a positive, can-do attitude. This person must have a passion for wine but most importantly the eagerness to take the initiative to provide excellent hospitality and customer service in order to help facilitate a world-class winey experience.
The position centers on presentation and sales of wine through hosting winery visitors. This is a multi-faceted position that requires initiative, vision, high energy level, and excellent communication skills and relationships with management, customers, and staff.
Another key element to this position is assisting in setting up, taking down, and hosting special events that are held on a frequent basis at both our indoor and outdoor venue spaces.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Job Responsibilities:
1. Prepares the tasting room for opening and closing 5 days a week (including weekends).
2. Managing schedule of part time tasting room educators
3. Preparing weekly assignments and tasks to part time staff
4. Overall responsibility of managing the physical tasting room (organization, cleanliness, process)
5. Stocking and organizing wine, merchandise, and supplies as needed.
6. Processing of phone orders and wine shipping orders.
7. Represents the company and brand, professionally, graciously and enthusiastically.
8. Availability to work weekends and some evenings
9. Ability to learn about our wine, winemaking style/process
10. Conduct educational wine tours of the facility teaching our guests about winemaking, the facility, the history of Paradise Springs Winery, and the wines made at this facility.
11. Work with the Event Manager when there are events on the property. Be able to take direction and then work independently or as a team.
12. Weekly staff meetings with Events Manager, Office Manager, Winemaker, CEO, and Owners.
13. Reports directly to the CEO
JOB SPECIFICATION:
Knowledge, Skills, and Abilities:
• Good written and oral communication skills.
• Strong attention to detail.
• Highly customer service oriented.
• Strong proficiency using MS Word, and Excel.
• Demonstrated capability to interface and maintain effective relationships with all level of employees in a team-oriented environment.
• Other critical skills include planning & organizing; problem identification/resolution, multi-tasking, follow-through skills to bring tasks to closure in a timely manner, priority setting, and having a sense of urgency in accomplishing tasks in a timely manner.
• Experience in tasting room sales or customer service oriented position.
• Passion for knowledge of fine wine and willingness to learn more.
• Excellent hospitality, sales, organizational, and customer service skills.
• Must be available and willing to work weekends and some evenings.
• Ability to stand on one’s feet for extended periods of time.
• Must be able to lift and move 50 lbs.
Paradise Springs Winery is a boutique, family-owned and operated winery located in Clifton, Virginia (the closest winery to Washington DC) that specializes in crafting handmade, small batch Virginia wines as well as providing a winery customer experience that is world-class.