TASTING ROOM POURER (Wine Jobs: Management & Administration)

Full Time

  The Winery at Bull Run

  Centreville, Virginia

 

 

 

JOB DESCRIPTION: TASTING ROOM POURER

Tasting Room Pourer is responsible for serving customers in the tasting room. This includes building brand awareness and exceeding guest expectations by working to enhance sales, service, and customer experience. The tasting room pourer will conduct wine tastings and take pride in educating guests about the history and the products of TWABR. Pourers must be positive, engaging, confident and excited to share their knowledge of wine with our guests. Our guests are treated like family, so customer service skills are essential. If you’re a bubbly personality who loves meeting new people and chatting about wine, we want to hear from you!

Job Responsibilities

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Greet visitors and pour wines for tasting

•Explain the history of TWABR and our products during tastings

•Upsell products and club memberships on a regular basis

•Maintain the appearance and cleanliness of the wine bar

•Answer any and all customer questions to ensure a positive customer experience

•Complete opening and closing procedures as directed by the manager on duty

•Operate cash registers and POS Systems

•Adhere to all policies, procedures and governmental regulations.

•Participate in special assignments and projects as required

 

Job Requirements

•Education: High School or equivalent

•Must be able to stand for 6-8 hour shifts

•Have the ability lift at least 45 pounds (case of wine), stocking as necessary

•Must be enthusiastic with great energy. We’re looking for social butterflies who can strike up a conversation with anyone.

• Must have a warm, approachable demeanor with a great sense of humor.

•Evening and weekend shifts required; holiday shifts possible

•Hospitality, restaurant or hotel experience a plus

•21 and older preferred

•Wine knowledge preferred, but not required

• Greet visitors and pour wines for tasting

 

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