Associate
(Wine Jobs:
Wine Retail & Sommelier)
Part Time
Boston Logan Intl' Airpot,
Massachusetts
About the Company:
Vino Volo is an innovative, high-end retail and wine bar concept backed by leaders in the wine, retail, and hospitality industries. Vino Volo's award-winning experience has been featured in USA Today, The Wall Street Journal, The New York Times, and dozens of other publications. With 26 stores open in locations post-security in airports, and a recently opened first city location, Vino Volo is growing rapidly and expanding its corporate team. For additional information about Vino Volo, visit www.vinovolo.com.
Job Summary:
The Associate is responsible for surprising and delighting Vino Volo customers through sophisticated customer service and wine expertise at the tasting bar/lounge.
Essential Duties and Responsibilities:
• Provide excellent service to customers. Engage customers in a friendly and approachable manner, answer any questions they may have, quickly serve them wine and/or food and tender payment
• Actively up-sell customers on bottles of wine
• Ensure that all food orders are prepared quickly and properly
• Responsible for wine knowledge including, but not limited to flavor profiles and talking points of current list along with our pricing guidelines
• Ensure that all alcohol beverage control regulations are followed. Help prevent underage and intoxicated persons from being served
• Clean, stock and maintain the store
• Other duties as needed
We are a rapidly growing company with promotional opportunities available.
Required Education, Skills and Experience:
• Skilled at and enjoys delivering excellent customer service
• Enthusiasm for wines and a desire to learn more about wines
• Highly responsible and reliable
• Experienced with and proficient at using retail point-of-sale systems
• 21 years of age or older (must be able to taste and evaluate product)
• Ability to communicate in English effectively, both orally and in writing. Foreign language skills (not required) are useful.
• Able to carry and balance a tray of full wine glasses
• Able to push, pull, lift and/or carry up to 50 pounds
• Interest in wine discovery and learning about wine is required.
Supervision Received and Exercised: Works under the general supervision of a General Manager, Associate Manager, and Wine Associates. No formal supervisory responsibilities.
Education and Experience Requirements: High school diploma or equivalent required; 2-year college degree is favored. Work experience must include one or more years as a server in a well-respected full-service restaurant, wine bar or equivalent position in the hospitality industry.
To Apply
Qualified candidates should send a thoughtful cover letter and resume, in an attachment.
VINO VOLO IS AN EQUAL OPPORTUNITY EMPLOYER. Selection will be based solely on merit and will be without discrimination because of age, sex, sexual orientation, race, color, religion, national origin, marital status, pregnancy or disability. Vino Volo is proud to be an equal opportunity employer that is committed to a diverse workforce.
