Director, Retail Strategy
(Wine Jobs:
Wine Retail & Sommelier)
Full Time
Total Wine& More
Bethesda,
Maryland
Why Apply?
Is it important for you be excited and engaged by the work you do? Do you want to work in a company where your great ideas are executed? Is it essential for you to contribute and impact the business? Where you can learn and grow?
The Director Offer Strategy and Development will be a part of our Promotions Team and will be responsible for strategic development, implementation and coordination of all promotions across the organization. This individual will have a track record of determining and implementing both targeted and untargeted promotions that drive sales, margin, traffic and customer retention. The ideal candidate will be highly organized, detail-oriented, and able to work against multiple deadlines. Additionally, this position requires significant cross departmental coordination, collaboration with Customer Insights, Market Management, Merchandising,Marketing and Store Operations. The successful candidate will be able to develop a portfolio of offers that drive desired customer behavior that will grow share of wallet. This is an excellent opportunity for a highly motivated, analytical individual to directly impact and learn about many aspects of our unique business.
Essential Functions:
• Collaborates with the VP of Promotions to develop strategy and planning of overall promotional vision based on sales plan and customer targeting
• Lead and mentor a team that delivers relevant and engaging content and offers to our customers while supporting customer retention and share of wallet growth
• Partner with Customer Insights and Analytics teams to marry customer behavior to offers
• Work collaboratively with Finance to forecast sales and promotional spend for all offers, including test and learn programs for future offers
• Monitor, analyze and evaluate customer file in conjunction with current and past promotions, competitor activity and market trends to identify opportunities and generate future promotions
• Monitor structure and effectiveness of promotional offers and content
• Collaborates with other functions to align offer strategies to business goals
• Identifies and prioritizes future systems and investment needs in partnership with stakeholders
• Develop triggered and non-triggered methodologies and tactics
• Bring modern ideas and recommendations to ensure promotions remain relevant and achieve acquisition of new customers and drive share of wallet with existing customers
• Develop a working model of tools to be used to impact sales, margin, customer traffic, etc.
You should have:
• Bachelor’s degree in Mathmatics, Engineering, Computer Science or Business
• Master’s degree or other advanced certification preferred
Experience is important. To set you apart:
• Extensive experience using analytics to solve problems
• 8-10 years experience in consumer goods or retail roles
• 8-10 years of management and leadership in similar retail environment
• Experience working in a dynamic, continuously improving, fast moving business model
These characteristics will help you fit in:
• High level analytical skills with ability to analyze data, derive data driven recommendations and interpret business case for financial forecasting
• Strong analytical orientation and experience in using data to drive customer frequency and retention
• Strong, effective communicator
• High degree of initiative
• Demonstrates resiliency, agility, and readily adjusts plans in the face of obstacles
• Out-of-the box thinker
• Exceptional organizational skills and ability to multi-task/prioritize
• Ability to develop collaborative relationships across various work teams
• Skilled at influencing without authority
• Ability to lead projects and evaluate vendors for future projects
• Microsoft Office (PowerPoint, word, excel), executive presentation development
Want to know more?
We are proud that our people and their passion have made Total Wine & More the success story that it is today. As America’s largest independent wine, beer and spirits retailer we are happy that we work as a team, welcome healthy debate, are committed to developing great talent, and support our communities across the country. We think our record of twenty five years of positive comparable store increases speaks for itself and we would love for you to consider joining the team!
We’ve got you covered…
Total Wine & More's benefits take care of the people who take care of our company. We know that our people are our greatest asset. To show our commitment, we offer the following competitive benefits to all full-time employees:
• Health & Dental insurance
• Flexible spending accounts for medical/dependent care expenses
• 401(k) savings plan with matching company contributions
• Generous paid-time off for full-time employees
• Merchandise discount between 10-30%
• Career path development with a focus on internal promotion
Drug Free Workplace
How To Apply
Access the link below to apply for this post
https://totalwine.csod.com/ats/careersite/JobDetails.aspx?id=1899&site=1