Tasting Room Supervisor (Wine Jobs: Wine Retail & Sommelier)

Full Time

  Cade Winery

  Angwin, California

ESSENTIAL DUTIES:
• Create a positive and respectful work environment for the tasting room staff, by leading through example, consistent with the PlumpJack core values.  
• Coaching team to achieve exceptional customer service by providing information, resolving problems, and answering questions for employees 
• Oversee the opening and closing of the Tasting Room.  Ensure all tasting room staff are properly trained on the opening and closing procedures.  
• Supervision of guest reservations and tasting room flow
• Communicate the latest information on the wines, winery and upcoming events to both tasting room staff and guests
• Assist with disciplinary action (if needed)
• Maintain tasting room presentation and housekeeping standards, ensure the tasting room is clean organized and re-stocked
• Provide managerial assistance as needed.
• Act as a leader and representative of PlumpJack Winery at offsite special events as needed.
• Participate in the monthly tasting room inventory of wine and non-wine merchandise.  
• Administrative Duties to include:
  • Weekly wine ordering
  • Shipping and order management
  • Customer Service Issue Resolution
  • Payroll – including approving timecards and ensuring punch edits are complete
SKILLS AND APTITUDES:  
• Analytical skills – ability to use thinking and reasoning to solve problem.
• Coaching and Development – ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
• Communication – ability to effectively communicate clearly and concisely.
• Detail oriented – ability to pay attention to the minute details of a project or task.
• Safety-minded.  
• Organized
• Customer service & sales focus.

How To Apply

https://theapplicantmanager.com/jobs?pos=pj114

For assistance please call 1 866 379 4915

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