Retail Wine Specialist - Part Time (Wine Jobs: Wine Retail & Sommelier)

Part Time

  Morris Miller Inc. (http://www.morrismillerwine.com)

  7804 Alaska Ave. NW, District of Columbia

Retail Wine Specialist:
We are a retail wine shop in Upper Northwest Washington, DC looking for a friendly, outgoing Wine Specialist that is passionate about wine. This role includes training and developing staff, providing coaching and regular feedback, and ensuring excellent customer service. This position also requires a candidate with a strong sales background, who can confidently increase sales through building customer relationships, suggesting similar products and upselling, as well as developing and motivating staff to do the same.

Duties include:
- Provide great customer service -- Greet customers and acquaint new customers with the store layout, help locate products, make recommendations as appropriate
- Be familiar with and maintain knowledge of product offerings and current sales and promotions
- Answer phone calls and direct or respond to customer queries as appropriate
- Work with owners to prepare for and/or conduct in-store tastings and corporate events
- Ensure customer feedback and concerns are addressed immediately
- Create tasting sheets and store signage with wine descriptions and pricing
- Process in-store sales and phone orders using an e-commerce software

Qualifications include:
- Strong knowledge of wines. Wines & Spirits Educational Trust (WSET), CSW, Court of Master Sommelier's Intro or Certified preferred but not required.
- Proficiency with Microsoft Office and general Point-of-Sale systems.
- Knowledge of Craft Beer and Spirits is a plus.
- Strong organizational skills and ability to manage projects while in a busy retail environment.
- Previous purchasing and inventory management experience preferred
- Ability to lift 50 lbs

Please attach your resume and a cover letter detailing your qualifications. Applications without a cover letter will not be considered.

 

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